1 of 1 Junior IT Support Jobs in Horsham

Robert Half is partnering with a UK-based innovation company to recruit a Junior IT Support Engineer for an initial 6-month fixed-term contract. Role: Provide 1st line technical support to staff (in-person, email, or remote) Troubleshoot and resolve hardware, software, and network issues Set up and configure laptops, peripherals, and user accounts for … new employees Maintain asset registers and inventory of IT equipment Assist in managing IT ticketing system and ensuring timely resolution Support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) and collaboration tools Document technical procedures and FAQs for internal use Assist with basic administration of IT systems and security protocols Escalate more complex issues to senior IT staff or external providers as needed Profile: Strong interest in IT and technology with a desire to learn and grow 1 year experience in a similar role (internship, freelance, part-time, or full-time) Familiarity with Windows and macOS operating systems Good understanding of Microsoft 365 applications Excellent communication and interpersonal skills A proactive, solution-oriented mindset Ability More ❯