Welwyn Garden City, Hertfordshire, South East, United Kingdom
Hays
Role Overview Our client is seeking a dedicated and customer-oriented JuniorITSupport Analyst to join their team. In this role, you will provide onsite support to a large userbase, addressing their IT issues and queries with efficiency and a high level of customer … Your ability to solve problems and interact positively with users will be key to ensuring their satisfaction. Your Responsibilities Deliver both proactive and reactive ITsupport directly to end users. Utilise IT Service Management (ITSM) systems to log and monitor incidents, ensuring adherence to Service Level Agreements … Recognise and report recurring issues to the appropriate teams for further analysis. Set up and configure computers for new employees and upgrade existing equipment. Support various enterprise solutions, including Google Suite, iOS, Windows 11, ServiceNow, MobileIron, and Nexthink (training will be provided). Assist with the use of iOS More ❯
Employment Type: Contract
Rate: Up to £22.56 per hour + £22.56 per hour (via umbrella)
Welwyn Garden City, Hertfordshire, South East, United Kingdom
Hays
Role Overview Our client is seeking a dedicated and customer-oriented JuniorITSupport Engineer to join their team. In this role, you will provide onsite support to a large userbase, addressing their IT issues and queries with efficiency and a high level of customer … Your ability to solve problems and interact positively with users will be key to ensuring their satisfaction. Your Responsibilities Deliver both proactive and reactive ITsupport directly to end users. Utilise IT Service Management (ITSM) systems to log and monitor incidents, ensuring adherence to Service Level Agreements … Recognise and report recurring issues to the appropriate teams for further analysis. Set up and configure computers for new employees and upgrade existing equipment. Support various enterprise solutions, including Google Suite, iOS, Windows 11, ServiceNow, MobileIron, and Nexthink (training will be provided). Assist with the use of iOS More ❯
Employment Type: Contract
Rate: £20.0 - £22.56 per hour + £20 - £22.56 per hour via Umbrella
We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/ITSupport Desktop Specialist. This is an entry-level position for someone with 0 to 2 years of experience with a chance to be exposed to an … candidate should have good technical troubleshooting skills and excellent non-technical communication skills, both in written and oral formats. Responsibilities include: Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) Be able to receive and respond to More ❯