3 of 3 Junior Support Analyst Jobs in the City of London

EXCITING OPPORTUNITY for a Junior IT Support Specialist Location: SE1, Central London Salary: £25K to £28K Join one of London's finest Financial Services Firms! Are you a tech-savvy problem-solver ready to make your mark in the fast-paced world of finance? We're seeking a dynamic Junior IT Support Specialist to join our … cutting-edge IT operations team at our prestigious London headquarters. What You'll Do: Provide exceptional IT support to high-profile executives and staff across our organisation Work with the latest technologies including Microsoft O365, Teams, virtualization, and enterprise applications Build and configure user systems, manage Active Directory, and maintain critical IT infrastructure Collaborate with our managed service provider … and social media management Contribute to our knowledge base and help shape IT processes that drive business success What We're Looking For: 2+ years of hands-on IT support experience with multiple operating systems and devices Strong background in Windows Server tools, networking concepts, and information security Experience with telephony/VOIP systems and supporting remote users Proficiency More ❯

The Role You will be a member of our Application Support team, working as a Support Analyst in a challenging environment with clients that are mercilessly quality conscious. This is a client-facing role focused on providing frontline support and guidance to our clients, ensuring timely resolution and follow up for issues that arise in business … critical, production environments. You will play a key role in maintaining client satisfaction and delivering high quality support, with opportunities to develop your expertise and pursue career growth within the team. Responsibilities Provide support as part of a rotating shift schedule, including early mornings, evenings and public holidays as required to meet the needs of our clients. Be … the first point of contact for clients, delivering timely and professional support via phone and ticketing systems for service requests, configuration changes, and troubleshooting issues within our products and services. Investigate and resolve technical issues by providing clear and concise communication to clients throughout the process. Process client requests for changes to system configurations and permissions, ensuring that changes More ❯

Junior Application Support Analyst – trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Application Support Analyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They provide a market leading Execution Management System for buy and … sell side clients as well as Algo Execution. As an Application Support Analyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award-winning global support team to solve problems and respond to clients’ requirements. Responsibilities: Job Responsibilities: Respond promptly to client … support requests and inquiries. Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required. Provide customer support for order entry, risk management, and exchange connectivity issues. Conduct detailed analysis of complex order and trade histories. Coordinate the deployment and configuration of the company's products for new customers. Manage the distribution and More ❯