Bolton, Greater Manchester, North West, United Kingdom
Intercity Technology Limited
related field. Be familiar with the primary functions of networking equipment, i.e. Routers, Switches, Firewalls and wide area communications. Awareness of some of the following vendor products; Check Point, Juniper, Cisco, Extreme, Aruba, Exinda. Previous customer service experience is desirable. Competencies and Skills: Excellent interpersonal, written, and verbal communication skills. Ability to work under pressure, multitask, and respond to More ❯
Bolton, Greater Manchester, North West, United Kingdom
Intercity Technology Limited
changes through to implementation or remediation. Lead vendor communication and ensure regular updates are sent to customers, maintaining SLA compliance. Education and Qualifications: IT Degree is desirable. Check Point, Juniper, Cisco, Extreme, Aruba, Exinda accreditation is desirable. Experience and Knowledge: A minimum of one years recent experience working in a technical help desk or IT service desk role. Familiarity More ❯
including weekends, bank holidays, and on-call cover Engage in ongoing training and certification programmes to progress towards Tier 3 Skills and Experience Required CCNA or equivalent certification - essential Juniper (JNCIA/JNCIS) experience - highly desirable Strong knowledge of Cisco and Aruba networking technologies Background in an MSP, NOC, or NSP environment preferred Solid troubleshooting experience across routers, switches … an established team of 14 Tier 2 Engineers, reporting into a Tier 2 Team Leader What's on Offer Salary: £34,000 A clear training and certification roadmap (Cisco, Juniper, and security technologies) Genuine career progression opportunities into Tier 3 and beyond Exposure to a wide range of projects and customer environments Comprehensive benefits package including: 23 days annual More ❯
including weekends, bank holidays, and on-call cover Engage in ongoing training and certification programmes to progress towards Tier 3 Skills and Experience Required CCNA or equivalent certification - essential Juniper (JNCIA/JNCIS) experience - highly desirable Strong knowledge of Cisco and Aruba networking technologies Background in an MSP, NOC, or NSP environment preferred Solid troubleshooting experience across routers, switches … an established team of 14 Tier 2 Engineers, reporting into a Tier 2 Team Leader What's on Offer Salary: £34,000 A clear training and certification roadmap (Cisco, Juniper, and security technologies) Genuine career progression opportunities into Tier 3 and beyond Exposure to a wide range of projects and customer environments Comprehensive benefits package including: 23 days annual More ❯
