support tickets are current and comprehensive. Keep customers informed throughout the entire fault lifecycle, delivering clear and timely updates. Configure and troubleshoot a range of network devices including Cisco, Juniper, Adtran switches, routers, DSLAMs, modems, and other IT systems. Manage circuit faults across multiple technologies such as ADSL, SDSL, Ethernet, NGA, MPF, and SMPF. Liaise effectively with third-party More ❯
strict SLAs to ensure timely resolutions. * Maintain accurate shift handovers and keep support tickets up to date. * Keep customers informed throughout the fault life cycle. * Configure and troubleshoot Cisco, Juniper, and Adtran Switches, Routers, DSLAMs, modems and other IT Systems. * Manage circuit faults across ADSL, SDSL, Ethernet, NGA, MPF, and SMPF. * Liaise with third-party engineers and suppliers to More ❯
within strict SLAs to ensure timely resolutions. * Maintain accurate shift handovers and keep support tickets up to date. * Keep customers informed throughout the fault lifecycle. * Configure and troubleshoot Cisco, Juniper, and Adtran switches, routers, DSLAMs, modems and other IT Systems. * Manage circuit faults across ADSL, SDSL, Ethernet, NGA, MPF, and SMPF. * Liaise with third-party engineers and suppliers to More ❯
onsite Belfast client are looking to add a Network Engineer/NOC Engineer to their 24/7 team. With solid hands-on experience across Cisco and Juniper networking, and ideally Adtran too you'll be working on high-availability LAN/WAN environments, Firewall management, and network optimisation for a forward-thinking business. What you'll need: Proven … network engineering experience or IT Helpdesk background. Ideally strong skills in Cisco & Juniper (routing, switching, security). Adtran exposure highly advantageous. Worked within an ITIL environment Enterprise network support a plus Windows OS and server support For more information on this 24/7 opportunity in Belfast please contact (see below) Network Engineer - 24/7 - £30,000 to More ❯
