5 of 5 Knowledge Management Jobs in Berkshire

mentored to deliver the right plans to drive business performance - and we'll celebrate the results with you along the way. About the role Own and evolve the global knowledge management strategy for HR Shared Services. Ensure content is structured, accessible in a global platform, and continuously updated across geographies and service lines to drive operational excellence and … scalability. Your responsibilities Define and lead the global knowledge management strategy for HR People Services and support other processes within the Global Business Services (i.e. Finance, Supply Chain, procurement, etc.) Develop, improve and maintain a global framework for SOPs, process documentation, FAQs, and internal knowledge bases. Oversee taxonomy, templates, and content structure across systems (e.g., Confluence, EDCM … models with content owners across 5 locations and service lines. Ensure consistent updates, version control, content creation and lifecycle management. Promote adoption of KM best practices through training, change management, content creation and engagement. Partner with Operations, Process Excellence, CoEs and Service Line Leads to standardize and optimize documentation. The experience we're looking for Bachelor's degree in More ❯

Associate Director, Data Management page is loaded Associate Director, Data Management Apply locations Reading, Berkshire, United Kingdom time type Full time posted on Posted Today job requisition id R PURPOSE Establish a Lead Support Office framework to embed customer process/system/standards knowledge and support the institution of new customer lead roles at IQVIA for … a large DM FSP. Where applicable, performs and oversees data management activities in order to provide high quality data that meets client/project needs. Ensures that data is processed and tracked in alignment with regulatory and quality standards. RESPONSIBILITIES Establish knowledge management structures to embed the knowledge of customer process/systems/standards with … and maintain structures for mentoring and coaching, focusing on development and effectiveness of customer lead roles Manage SME network, including responsibility for SME development and effectiveness Establish and lead Knowledge Management Forums, lessons learned, CAPAs and best practices Works with customer to develops tools and guidance to navigate and find information in customer process/systems/standards More ❯

establish SLOs, and implement monitoring and alerting strategies Team Leadership: Build, mentor, and grow a high-performing SRE team while fostering a culture of innovation and continuous improvement Incident Management: Establish and optimize incident response processes, lead major incident reviews, and drive systematic improvements Automation Development: Spearhead automation initiatives to reduce manual operations and improve system reliability Performance Optimization … operational excellence Technical Strategy: Develop and execute technical roadmaps aligned with business goals and scaling requirements Security Integration: Ensure security best practices are embedded in infrastructure and operational processes Knowledge Management: Establish documentation standards and knowledge sharing practices across the organization Vendor Management: Evaluate and manage relationships with technical vendors and service providers Operational Excellence: Drive … understanding of distributed systems, cloud platforms (AWS/GCP/Azure), and modern infrastructure technologies Operational Excellence: Strong background in implementing SLOs, SLIs, and SLAs, with expertise in incident management and post-mortem processes Team Development: Experience in hiring, mentoring, and growing high-performing technical teams while fostering a culture of continuous learning Strategic Planning: Ability to develop and More ❯

issues, and support Gather business requirements and translate them into scalable system solutions Maintain system integrity and drive continuous improvement Requirements: 4+ years of experience in Salesforce Administration Strong knowledge of Sales Cloud and Service Cloud Excellent communication skills able to explain technical features to non-technical users Salesforce Administrator Certification (ADM201) is preferred Confident facilitating workshops and supporting … cross-departmental users Experience with Lightning, Flows, validation rules, and permission sets Desirable: Exposure to Experience Cloud or Knowledge Management is a bonus Prior experience supporting change management or user onboarding Whats in it for you? £30,000 £40,000 salary (dependent on experience) Flexible hybrid working Collaborative culture with room for growth Ongoing learning and Salesforce More ❯

Premises Platform Engineer in a highly regulated environment, you will be responsible for designing, building, and maintaining a secure and scalable On-Prem network infrastructure. This includes: building and management of systems and components in physical and virtualised computing environments monitoring of performance of systems and services in relation to their contribution to business performance, their security and their … services Carries out virtual and physical infrastructure/network/storage builds and rebuilds Assists in the preparation of detailed technical delivery plans Maintain detailed network design documentation and knowledge management for operational transparency Contribute to the design and integration of new network solutions to meet evolving business needs Collaborate with cross-functional teams to implement network improvements More ❯