Business Architect - ITSM Evolution
Slough, Berkshire, United Kingdom
Virgin Media Ltd
Data, Cloud, AI, and Automation . This role would be well suited to an individual who spans Business Architecture/Business Transformation and Service Management including ITSM tools. We need a candidate with a proven track record of defining and implementing Service Operating Models, designing governance frameworks, and leading … understanding to understand the systems, people and capabilities today to be able to provide an architectural steer on these tools and capabilities (Automation, AI, Knowledge Management) and drive this throughout the Technology and Service Operations teams. Within VMO2 we are working with Remedy, BMC (Helix), GCP, CMDB, Atlassian … build a story around the transformation roadmap both verbally and written. Awareness or understanding of the organisational capabilities and business processes used in service management to be able to provide an architectural steer on ITSM tools and capabilities (Automation, AI, Knowledge Management). Experience of successfully leading More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: