2 of 2 Knowledge Management Jobs in Dartford

risks, and building bridges between technical teams and business goals. What You'll Be Doing You'll lead and evolve the Change and Problem Management processes, making sure changes are seamless and problems are addressed at the root. You'll also be key to operational readiness, aligning service offerings … and supporting successful transitions in a fast-paced digital environment. Whether it's guiding stakeholders through risk assessments, managing the CAB process, or driving knowledge management in ServiceNow, you'll play a central role in how we deliver change across a diverse global IT landscape. Your Core Responsibilities … Lead end-to-end Change and Problem Management aligned to ITIL best practices Facilitate change impact assessments, risk analysis, and readiness reviews for IT and business teams Chair Change Advisory Board (CAB) meetings, ensuring governance, compliance, and quality Own the Problem Management lifecycle - coordinate resolution, ensure root cause More ❯

risks, and building bridges between technical teams and business goals. What You'll Be Doing You'll lead and evolve the Change and Problem Management processes, making sure changes are seamless and problems are addressed at the root. You'll also be key to operational readiness, aligning service offerings … and supporting successful transitions in a fast-paced digital environment. Whether it's guiding stakeholders through risk assessments, managing the CAB process, or driving knowledge management in ServiceNow, you'll play a central role in how we deliver change across a diverse global IT landscape. Your Core Responsibilities … Lead end-to-end Change and Problem Management aligned to ITIL best practices Facilitate change impact assessments, risk analysis, and readiness reviews for IT and business teams Chair Change Advisory Board (CAB) meetings, ensuring governance, compliance, and quality Own the Problem Management lifecycle - coordinate resolution, ensure root cause More ❯