12 of 12 Knowledge Management Jobs in Kent

engaging the Security Production Assurance & Compliance Lead as required. Raise and build consensus around issues or escalations and enable timely resolution. Govern Service Provider Knowledge Management, Knowledge Transfer, Reporting, Documentation and other engagement practices to ensure ongoing operational excellence. Review Service Provider capacity plan to ensure it … Internal and Supplier Service Operations teams to Security Production Assurance & Compliance Lead to drive operating efficiency and compliance. You will support incident and problem management teams in prioritisation of security issues and serve as an active participant in the security governance processes. Manage and develop the compliance for relevant … PowerBI), by unifying reports and metrics from various sources (e.g. spreadsheets and SaaS platforms.) Excellent and relevant experience in a similar infrastructure or technology management leadership role Proven understanding of change management processes in a fully change managed environment (ITIL) Excellent interpersonal skills, ability to negotiate and influence More ❯

our SaaS garment decoration platform, to new and existing customers. You’ll lead implementation, configuration, and operational setup, optimising processes across warehouse operations, order management, and garment personalisation workflows. You’ll ensure a smooth onboarding experience, provide hands-on training and expert consultancy, and drive early value and long … the lifecycle, working closely with the Senior Manager – Service Delivery and Customer Success, and collaborating with the Service Desk and Change Manager. Strong, practical knowledge of warehouse operations, production environments, and garment decoration workflows is essential, as your contribution will directly impact customer satisfaction, operational performance, and business outcomes. … This role is ideal for someone with hands-on service management experience, a sharp eye for process improvement, and a genuine passion for delivering exceptional customer outcomes. If you thrive in a fast-paced, high-growth environment and enjoy creating value, this is your opportunity to make a real More ❯

our SaaS garment decoration platform, to new and existing customers. You’ll lead implementation, configuration, and operational setup, optimising processes across warehouse operations, order management, and garment personalisation workflows. You’ll ensure a smooth onboarding experience, provide hands-on training and expert consultancy, and drive early value and long … the lifecycle, working closely with the Senior Manager – Service Delivery and Customer Success, and collaborating with the Service Desk and Change Manager. Strong, practical knowledge of warehouse operations, production environments, and garment decoration workflows is essential, as your contribution will directly impact customer satisfaction, operational performance, and business outcomes. … This role is ideal for someone with hands-on service management experience, a sharp eye for process improvement, and a genuine passion for delivering exceptional customer outcomes. If you thrive in a fast-paced, high-growth environment and enjoy creating value, this is your opportunity to make a real More ❯

between support, development, and service delivery teams. Key Responsibilities Lead and mentor Managers/Leaders (including 1st/2nd/3rd line/Problem Management functions) Act as the escalation point for complex incidents and problem resolution Champion ITIL-aligned processes including incident, problem, and change management Maintain …/OLAs are consistently met Collaborate on service improvements and root cause analysis for recurring issues Support the wider organisation through transition planning and knowledge management About You To succeed in this role, you’ll bring: Proven experience managing application support teams in a complex, fast-paced environment … A strong background in ITIL frameworks, ideally with certification Experience working with or supporting NHS or healthcare customers Demonstrated success in problem and incident management leadership A passion for improving healthcare through technology #J-18808-Ljbffr More ❯

including AI-powered chatbots and workflow automation, to empower our users with enhanced self-service capabilities. You'll also be a driving force in knowledge management, creating and maintaining comprehensive, user-friendly articles that truly make a difference. Beyond the technical, you'll be a mentor and a … the PaperCut system involving configuration, troubleshooting, and operational maintenance of the print environment. Drive the creation, maintenance, and continuous improvement of comprehensive, user-friendly knowledge base articles and FAQs, ensuring content is accurate, up-to-date, and supports robust self-service initiatives. Monitor the operational effectiveness and user adoption … United Kingdom 1 week ago Dartford, England, United Kingdom 1 week ago Kings Hill, England, United Kingdom 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr More ❯

quickly resolve issues. Partnering with the customer to quickly identify challenges and technical issues, understanding the impact to their business. Using your software product knowledge (along with empathy for our customers) to help fix important issues quickly while also helping prevent recurring issues in the future. Being a critical … customers proactively (mostly by phone) to update them on progress and do things when you say you’re going to do it. Share your knowledge gained from troubleshooting issues by contributing to the global knowledge management system through flagging, editing, creating, and reusing articles. Adhering to key More ❯

quickly resolve issues. Partnering with the customer to quickly identify challenges and technical issues, understanding the impact to their business. Using your software product knowledge (along with empathy for our customers) to help fix important issues quickly while also helping prevent recurring issues in the future. Being a critical … customers proactively (mostly by phone) to update them on progress and do things when you say you’re going to do it. Share your knowledge gained from troubleshooting issues by contributing to the global knowledge management system through flagging, editing, creating, and reusing articles. Adhering to key More ❯

control systems, real time displays or other safety related systems Proven experience in managing projects to tight schedules and budgets Proven experience in requirements management, design analyses, modelling and simulation, writing and reviewing code and using tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or … overall project; who is assigned to each task and whether we are able to pair Subject Matter Experts (SME) with developing Engineers to support Knowledge Management as we go. Uncover and communicate emerging issues with progress and investigate to determine whether they can be dealt with "in-house More ❯

control systems, real time displays or other safety related systems Proven experience in managing projects to tight schedules and budgets Proven experience in requirements management, design analyses, modelling and simulation, writing and reviewing code and using tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or … overall project; who is assigned to each task and whether we are able to pair Subject Matter Experts (SME) with developing Engineers to support Knowledge Management as we go. Uncover and communicate emerging issues with progress and investigate to determine whether they can be dealt with "in-house More ❯

control systems, real time displays or other safety related systems Proven experience in managing projects to tight schedules and budgets Proven experience in requirements management, design analyses, modelling and simulation, writing and reviewing code and using tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or … overall project; who is assigned to each task and whether we are able to pair Subject Matter Experts (SME) with developing Engineers to support Knowledge Management as we go. Uncover and communicate emerging issues with progress and investigate to determine whether they can be dealt with "in-house More ❯

immune analytics platform (e.g., prediction, signature interpretation, batch and drift monitoring and correction). Help shape internal standards for data documentation , reproducibility , and metadata management . Potential to carve out ownership over a specific domain: e.g., model validation, ontologies, scientific interfaces. You Might Be a Fit If You: Have … sequencing, or other high-dimensional single-cell assays. Familiarity with batch effect correction, signal drift, or statistical learning in low-n cohorts. Exposure to knowledge management systems, ontologies, or scientific metadata. Experience with AWS/SageMaker, Kedro, Dagster, or containerized workflows (Docker, CI/CD). What It More ❯

our immune analytics platform (e.g., prediction, signature interpretation, batch and drift monitoring and correction) Help shape internal standards for data documentation , reproducibility , and metadata management Potential to carve out ownership over a specific domain: e.g., model validation, ontologies, scientific interfaces You Might Be a Fit If You: Have … sequencing or other high-dimensional single-cell assays Familiarity with batch effect correction, signal drift, or statistical learning in low-n cohorts Exposure to knowledge management systems, ontologies, or scientific metadata AWS/SageMaker, Kedro and/or Dagster tooling or containerised workflows (Docker, CI/CD) What More ❯

hires, including both in-person and remote inductions to align employees with role expectations and company culture. Administer core HR functions such as contract management, benefits administration, performance reviews, and offboarding. Monitor ongoing performance metrics and coordinate regular check-ins with line managers to support employee development. Oversee health … all documentation is clear, consistent, and aligned across global teams. Conduct regular reviews and gap analyses to ensure playbooks remain current and effective. Quality Management & Compliance: Lead efforts to align HR and operational processes with ISO 9001 standards. Maintain audit-ready documentation and support both internal and external quality … assessments. Champion continuous improvement initiatives that meet quality management objectives. Governance & Collaboration: Collaborate with technology and cybersecurity teams to embed governance controls into HR and operational workflows. Participate in risk assessments and promote best practices for security within HR and operations. Work with regional leads to tailor global policies More ❯