1 of 1 Knowledge Management Jobs in Gloucester

changes in accordance with agreed business requirements. You will work in collaboration with Enterprise IT Product Teams, multiple partners, multiple customer representatives and multiple agile teams to ensure service management best practice is built into all services and products offered and to continuously improve service reliability across enterprise-wide strategic platforms. Pay, benefits and culture Alongside a negotiable salary … towards a seamless customer experience, underpin our desire to have a frictionless engagement with the EIT, Partner, Product and Federated Teams. Dependent on assignment, you will also assure service management and service reliability practice across change and release automation with 'just enough' control, and that complex operational deployments to customers are 'right first time'. As required the Senior … Service Lead will lead the development of initiatives to support SIAM intelligent operations, including data quality and analytics, management insight and reporting. Who you are We're looking for someone with the following skills/experience: Lead and continuously improve IT service delivery, ensuring performance meets business SLAs, KPIs, and desired outcomes. Champion a customer-first mindset, driving service More ❯