4 of 4 Knowledge Management Jobs in Nottingham

perform all testing and documentation of the results of the turn-up. Job Scope/Supervision: The team works closely with Service Delivery, Project Management, Engineering and Operations teams to ensure the efficient, cost-effective delivery of high-quality IP services to external and internal customers. Duties and Responsibilities … network solutions providing exceptional client experience while ensuring the integrity of service delivery. Internal interaction with members of the sales, sales engineering, and project management teams Create, modify, and maintain engineering process, workflows, and documentation Support customers through service acceptance by troubleshooting service issues during turn up (e.g., throughput ...

Description We're looking for a Knowledge Engineer to build internal AI use cases that drive real change across the firm. Job Description We're looking for a Knowledge Engineer to build internal AI use cases that drive real change across the firm. The role As a Knowledge Engineer, you'll sit within our Knowledge Management department with a clear focus on building and delivering internal AI use cases agreed by the Transformation board. You'll enjoy hands-on, practical work, moving comfortably between different practice groups and work types, and you'll bring ...

into BAU Support. Partner with Customer Success and other customer-facing teams to ensure joined-up customer outcomes and clear ownership of escalations. Improve knowledge management and self-service, using tooling and automation to improve support quality and efficiency. Use data and insight to understand trends and risks. … software or application support teams. Evidence of the ability to shape and improve a support operating mode l Strong practical understanding of IT service management, including incident, major-incident and problem-management disciplines. Experience leading complex incidents and senior customer escalations in business-critical software environments. Strong cross ...

Browne Jacobson in Nottingham is seeking a Knowledge Engineer to build internal AI use cases that drive real change across the firm. You will join the Knowledge Management department with hands-on, practical work and a focus on delivering tangible results for fee earners. This role offers ...