1 of 1 Knowledge Management Jobs in Oxfordshire

The role holder also provides a rapid response to incidents and escalated user queries. Responsible for proactively identifying opportunities to better support business processes, the SSDA also works with management and end-users to support new and existing applications and reports. Working across a variety of applications and projects including set-up, maintenance, and ensuring the delivery of a … high-quality service. Understand how you contribute to performance, ensure targets are met and strive for continuous improvement. Support and participate in problem and knowledge management processes. Support operational activities through effective incident and data resolution, minimising disruption to the end user. Promote and improve data quality of BPSS related systems, ensuring up to date and accurate information … to allow the informed evaluation of resource requirements and effective management of staff. Configure and manage the system(s) in line with the documented change control process, and access permissions to ensure the requirements of the organisation are met; have due regard for system and modular interdependencies and interfaces together with local user and national data security (access) requirements More ❯