2 of 2 Knowledge Manager Jobs in Bristol

our space whilst driving technical excellence. What will you be doing? This role will be responsible for owning the growth and usage of the knowledge base internally to increase the ability for employees to self-serve information. This will in turn help us to reduce contacts with the service … as service, product and operations to ensure information is created consistently, is kept up to date and encourages employees to begin to use the knowledge base as their first point of call. As the Zendesk Knowledge Manager your primary responsibility is to encourage correct and widespread usage … of this knowledge base across multiple languages. Creating guidelines for what information is captured, and by whom how it integrates with the rest of the tech stack, and how to keep it from growing stale. This role will be a collaborative leader across the many business teams that use More ❯

Knowledge Manager (Innovation and Client Tech)/Innovation Technologist - Firm Wide This is a fantastic opportunity to join a growing knowledge and innovation team and to play a crucial role in developing our innovation strategy and in deploying client technology facing platforms to enhance the firm's … facing technology, including document and workflow automation, artificial intelligence, and client collaboration tools to help streamline legal service delivery and improve client experience. Role: Knowledge Manager (Innovation and Client Tech)/Innovation Technologist Location: Firm Wide Hours: Full Time or Part Time Term: Permanent Vacancy Reference: 1349-BBL … You'll be joining a national law firm that enjoys a strong reputation, made possible by our exceptional people - each chosen for their industry knowledge and passion for their field. We want to help you to reach your full potential, love the work you do and deliver the best More ❯