17 of 17 Knowledge Transfer Jobs in Birmingham

updates. Role: 1. Management of customer issues throughout the whole support lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work … response to requests for advice and/or assistance. Responsibilities: 1. Provide 3rd and 4th line functional support to partners and customers. This includes knowledge of the Standard Dynamics functionality and Annata A365 functionality, setup & configuration, feature management and troubleshooting to establish a root cause. 2. Handle partner ...

with Elastic teams to configure alerting and monitoring using Kibana, Elasticsearch Watcher, or third-party tools. Ensure migration plans include validation, rollback procedures, and knowledge transfer. Platform Operations & Incident Response: Maintain Splunk infrastructure in both Production and Non-Production environments. Support Splunk SRE and Application teams in incident investigation … automation tools to ensure timely patching of vulnerabilities. Implement and verify security best practices for observability platforms. Support compliance initiatives and audits. Documentation and Knowledge Sharing: Maintain accurate and up-to-date technical documentation, including architecture diagrams, configurations, procedures, and troubleshooting guides. Review and update support articles and take ...

3+ years of hands-on OneStream implementation experience (full lifecycle). Solid understanding of finance processes (close, consolidation, planning, forecasting, reporting). Good working knowledge of relational and multidimensional databases (e.g., SQL Server). Proven ability to lead workshops, gather requirements, and present solutions to business and technical stakeholders. … best-practice configuration, workflow design, metadata management, and security setup. Support UAT, cutover, and go-live, ensuring smooth client adoption. Provide training, documentation, and knowledge transfer to client teams. Assist with pre-sales activities, including demonstrations and proof-of-concept builds. Mentor junior consultants and contribute to internal ...

Snowflake Partner with our customers, acting as the technical expert for all aspects of Snowflake during implementation Deploy Snowflake following best practices, including ensuring knowledge transfer so that customers are properly enabled and are able to extend the capabilities of Snowflake on their own Maintain deep understanding ...

performance* Strong understanding of Azure integration tooling* Supplier and stakeholder management skills* Ability to lead technical teams and set direction across support and delivery Knowledge * Strong knowledge of Azure integration services and native cloud components* Good understanding of ERP or major enterprise systems such as Oracle … they integrate* Knowledge of integration security principles and data transfer risks* Knowledge of agile and waterfall delivery approaches Experience * Proven experience delivering enterprise scale integrations in a senior or lead position* Strong background in development or architecture with progression into platform leadership* Experience leading multi vendor delivery ...

have strong experience in Data Bricks, ideally Azure. However happy to also look at AWS should the individual have the drive and experience to transfer knowledge Strong Modelling experience Must have Model Productionisation experience Have prior pricing knowledge or have delivered ML techniques to existing pricing models. ...

projects. Provide technical expertise and guidance on best practices within the SITS environment. Participate in testing, troubleshooting, and performance optimisation. Contribute to documentation and knowledge transfer for ongoing support teams. To apply you should have the following skills and experience: 6+ years' hands-on experience as a SITS … Management being just one) Good Application Support experience and be customer centric StuTalk - Integration routes and messaging for data exchange Strong SITS Dev Tools knowledge: Tasks (eVision), Vistas, SRLs (Standard Reports & Letters), TUPs (Tables, Updates & Procedures) and XML. Stu-Talk – Integration routes and messaging tool for data exchange. Proven ...

keep delivery honest and aligned to business needs Translate complex Azure/Fabric concepts into clear, practical language for affiliates and senior stakeholders Drive knowledge transfer, documentation, and internal upskilling to reduce long-term vendor dependency What We're Looking For Non-negotiables Proven experience working with Microsoft … Fabric implementations Strong Azure data platform knowledge (Fabric, Data Lake, Synapse, Data Factory) Advanced SQL and solid data modelling capability Comfortable operating in a project-led, advisory capacity rather than pure hands-on delivery Confident communicator who can hold their own with vendors and senior stakeholders Proactive, pragmatic ...

security, operations) to deliver robust cloud solutions. Monitor system performance, troubleshoot issues, and optimize AWS resources for cost efficiency. Provide documentation, best practices, and knowledge transfer to internal teams. Required Skills & Experience Proven AWS Infrastructure experience in enterprise or commercial environments. Strong hands-on expertise with AWS services ...

delivery Work closely with internal teams to ensure successful customer outcomes Gather customer requirements and translate them into practical solutions Deliver training, documentation, and knowledge transfer where required Manage multiple projects and priorities in a fast-paced remote environment Identify opportunities for service improvement and customer expansion Maintain ...

segmentation, and secure site templates; align with Nasstar security frameworks and customer policies. • Operational handover: Ensure designs are operable: documentation, config standards, test plans, knowledge transfer and run-books to transition smoothly into support. • Continuous improvement: Capture lessons learned, contribute to design standards, templates and automation; mentor engineers … influence productised delivery patterns for SD-WAN/SASE. Skills, Knowledge and Expertise Core technical skills • Fortinet SD-WAN & SASE: FortiGate (physical/VM), FortiManager/FortiAnalyzer, SD-WAN overlays, performance-based routing, segmentation; SASE policy definition; ZTNA (client and gateway). • Routing & overlays: BGP, OSPF, IPsec, GRE; dual ...

benefits. Maintain and enhance the transformation framework, standards, and change management processes. Orchestrate cross-team delivery from discovery to production, ensuring readiness, documentation, and knowledge transfer. Ensure proposals meet technical requirements and are accurately estimated to support successful outcomes. Support market research and sales enablement by providing engineering input ...

processes and standard operating procedures Partner with HR, IT, and operational stakeholders to ensure system changes align with business needs Deliver training, guidance, and knowledge transfer to HR teams Track project milestones, risks, and outcomes, ensuring timely and effective delivery About You Proven experience as an interim ...

collaborative, international environment fosters professional growth and development, to ensure that all our people thrive. We're committed to transferring and sharing resources, knowledge, skills, and experience across our organisation, and our Global Mobility Programme provides the gateway to a whole world of opportunities. Make a difference We believe … 4+ years of commercial IT experience in enterprise infrastructure implementation and administration. Intermediate to advanced PowerShell knowledge. 2+ years of experience with intermediate level knowledge in the following technologies: Azure Automation. Azure PaaS infrastructure, such as Azure apps, Azure storage, Key Vault, Azure SQL Failover groups, Azure Traffic Manager. ...

collaborative, international environment fosters professional growth and development, to ensure that all our people thrive. We're committed to transferring and sharing resources, knowledge, skills, and experience across our organization, and our Global Mobility Programme provides the gateway to a whole world of opportunities. Make a difference We believe … sensitive personal information as part of your application, you consent to the use of that information by BWS for legitimate business purposes and the transfer and storage of such information to and in BWS databases. ...

collaborative, international environment fosters professional growth and development, to ensure that all our people thrive. We're committed to transferring and sharing resources, knowledge, skills, and experience across our organisation, and our Global Mobility Programme provides the gateway to a whole world of opportunities. Make a difference We believe … sensitive personal information as part of your application, you consent to the use of that information by BWS for legitimate business purposes and the transfer and storage of such information to and in BWS databases. ...

site courses. What You'll Do Deliver training courses to participants, both on-site and remotely, ensuring high-quality content delivery and effective knowledge transfer. Develop and update training materials, including presentations, handouts, and other resources, to ensure they are up-to-date, relevant, and engaging. Collaborate with … manage multiple tasks simultaneously. Willingness to travel to various locations to deliver on-site training courses. Proficiency in using virtual training platforms and tools. Knowledge of the automotive industry and experience in collision repair or related fields is preferred. ...