2 of 2 Knowledge Transfer Jobs in Canterbury

develop contingency plans. Service Operations & Handover Ensure operational readiness before transitioning to managed services. Define KPIs and performance metrics to measure service effectiveness. Oversee knowledge transfer and documentation for support teams. Ensure successful handover to the service BAU operations teams. Continuous Improvement & Optimisation Review transition outcomes and identify … processes and service delivery based on feedback and performance data. Drive innovation and cost efficiencies in managed service operations. Required Skills SAP project management knowledge is Essential. Experience in delivering upgrades and infrastructure projects. Proven leadership and team management experience. Strong interpersonal and conflict-resolution skills. Ability to build More ❯

the implementation and ongoing improvements of automation tooling for development, test, release on traditional and cloud infrastructure. Working to defined contractual service levels. Undertaking knowledge transfer to enable the take on of new services for client. Provision of 24x7 on call service for high priority incidents. We can More ❯