3 of 3 Knowledge Transfer Jobs in Devon

operational, technical, and business readiness activities are completed, documented, and approved. The role supports successful service transitions by coordinating operational acceptance, support models, knowledge transfer, training, documentation, risk management, and service handover activities. Key Responsibilities Service Transition & Operational Readiness Lead Operational Readiness Reviews (ORR) for new and updated … requirements. Facilitate readiness assessments and go-live reviews. Identify and manage operational risks, issues, and dependencies. Ensure service support requirements are documented and approved. Knowledge & Documentation Management Ensure support documentation, work instructions, runbooks, and knowledge articles are created and maintained. Coordinate knowledge transfer sessions between delivery ...

accountability and continuous improvement. Conduct regular 1-to-1s, performance reviews, and team meetings to maintain engagement and accountability. Drive capability development and knowledge transfer across the delivery team. Handle all people management activities including recruitment, onboarding, retention, and performance management. Foster collaboration across technical disciplines to break … Identify skills gaps across all technical disciplines and implement structured development plans. Ensure engineers maintain relevant certifications and stay current with evolving technologies. Promote knowledge sharing across the team through documentation, cross-training, and peer learning. Develop succession plans for key technical and leadership roles within the team. Security ...

into robust technical solutions. Developing integrations between ServiceNow and external enterprise systems. Creating responsive, accessible, and engaging self-service experiences. Supporting Service Catalog, workflows, knowledge management, and employee self-service capabilities. Participating in solution design, code reviews, testing, deployment, and release activities. Troubleshooting issues and driving continuous platform improvement. … Producing technical documentation and supporting knowledge transfer across teams. Ensuring development aligns with ServiceNow best practices and coding standards. Experience Required You will have a proven track record delivering ServiceNow portal solutions within complex enterprise environments. Essential Skills Strong experience as a ServiceNow Developer with a focus ...