1 of 1 Knowledge Transfer Jobs in Hemel Hempstead

Remedy ITSM Consultant

Hiring Organisation
Adecco
Location
Hemel Hempstead, Hertfordshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
Salary negotiable
Studio Troubleshoot issues through log analysis and root cause investigation Ensure platform readiness for BCDR (Business Continuity & Disaster Recovery) testing Produce documentation and deliver knowledge transfer to internal teams Required Skills & Experience Strong hands-on experience with BMC Remedy ITSM (Administration & Support) Proven experience working in legacy ITSM … environments Solid understanding of ITIL processes and frameworks Experience with: CMDB management and data loads Atrium Integrator Remedy Developer Studio Knowledge of integrations (e.g., E-bonding or similar) Strong troubleshooting and log analysis capability Experience working with server group architecture Exposure to BCDR planning/testing Desirable Previous experience ...