EDM Engagement Manager
Belfast, United Kingdom
Kainos Smart
all aspects of project delivery including project planning, resourcing, milestone tracking, commercial management and customer satisfaction. Leading and supporting blended teams of colleagues, client and partner resources to share knowledge and develop an integrated delivery ethic. Agree ing objectives, outputs, milestones, timescale with client, together with associated contract and commercial terms. Identifying requirements, business processes, application configurations, testing plans … and other artefacts to be documented to ensure shared understanding and facilitate knowledge transfer. Creat ing well structured & accurate deliverables and present ing to client steering level groups to secure proposed recommendations and agreement. Identify ing and actioning appropriate ly opportunities to win business, including negotiating and closing at a senior client level. MINIMUM (ESSENTIAL) REQUIREMENTS: Experience in implementing … able to intervene effectively and resolve customer escalations appropriately. Commercial e xperience of managing and supporting geographically distributed and blended teams of colleagues, client and partner resources to share knowledge and develop an integrated delivery ethic. Excellent communicator, able to communicate with customers and colleagues with impact and credibility. Sound ability to formally present to senior Client audiences. Excellent More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: