1 to 2 of 2 Knowledge Transfer Jobs in Staffordshire

Assist remote support engineers with incident resolution for any onsite devices. Create standard operational procedural documentation on problem resolution, fixes and updating the technical knowledge base. Transfer Knowledge to Tier 1, 2 & 3 Technical Support Engineers. Perform proactive maintenance on customer infrastructure. Manage Change approval process. Document … to work cross-functionally with both internal and external stakeholders. You will possess good time management and prioritisation skills, and have a good working knowledge of Microsoft technologies including Office 365, Active Directory, Azure administration, Intune & SCCM, and Veaam backup configuration and administration. Essential experience: Experience in deskside support … or other user support functions. Knowledge and configuration experience of Microsoft technologies. A good working knowledge of a wide variety of ICT hardware e.g. desktops, laptops, tablets and other peripheral devices. A good understanding of structured cabling or Wi-Fi connectivity e.g. Cisco routers, switches, and Wireless Access more »

managing their VMware NSX-T infrastructure to ensure the reliability, security, and performance of their network environment. The ideal candidate will have in-depth knowledge and hands-on experience with NSX-T, along with strong networking skills and a passion for implementing cutting-edge solutions to support their organisation … to protect against cyber threats and ensure regulatory compliance. Create comprehensive documentation, including design documents, configuration guides, and operational procedures, and provide training and knowledge transfer to IT staff on NSX-t technologies and best practices. Experience Required It would be an advantage to have a Bachelor's … other VMware products and technologies, such as VMware vRealize Suite, VMware Cloud Foundation, or VMware Cloud on AWS, and their integration with NSX-t. Knowledge of software-defined networking (SDN) concepts and technologies beyond NSX-t, including SD-WAN, SD-Access, and network function virtualisation (NFV). Familiarity with more »