4 of 4 Knowledge Transfer Jobs in Surrey

operational tooling to support compliance validation, health monitoring, troubleshooting, and remediation activities.Create and maintain technical documentation, operational standards, implementation guides, support runbooks, and knowledge transfer materials.Collaborate with cybersecurity, networking, endpoint, cloud, infrastructure, and service management teams to improve secure access capabilities and operational maturity.Support strategic initiatives including Zero … Security Clearance.Skills & CompetenciesDeep expertise administering Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Digital Experience (ZDX), and Zscaler Client Connector (ZCC).Strong knowledge of Zero Trust Network Access (ZTNA), Secure Access Service Edge (SASE), and modern secure access architectures.Experience managing access policies, forwarding profiles, application segments, connector groups ...

response, troubleshooting, and root cause analysis to mitigate and prevent future issues Work closely with engineering, support and operations teams to upskill and promote knowledge transfer, producing training materials and articles Participate in on-call rotation to provide support and ensure system uptime Qualifications What you’ll bring … taking ownership of projects Other highly desirable, but not essential skills are: Azure certifications, such as Azure Administrator, Azure Developer, or Azure DevOps Engineer Knowledge of Linux operating systems e.g. RHEL/OpenShift Understanding of network topologies and common network protocols and services Knowledge of security best practices ...

compliant. Provide guidance and support to managers and staff on using AcademyHub dashboards and reports, promoting self-service capability. Attend system training and knowledge transfer sessions relating to upgrades and business-as-usual processes. Process Inter Authority Transfers (IATs) for new starters and liaise with relevant stakeholders regarding … Business Admin or equivalent administrative experience (3 years) GCSE (or equivalent) in English and Maths Experience Essential Intermediate IT skills with a working knowledge of Microsoft Applications Experience coordinating (hosting) learners at training venues, or similar experience e.g. receptionist Prioritised completing multiple tasks in a busy office environment. Knowledge ...

client-facing service teams prior to go-live. Define and embed standardised transition frameworks covering support model design, SLAs, documentation, tooling configuration, and knowledge transfer. Coordinate cross-functional readiness to ensure capability, capacity, and governance are in place to support stable day-one and ongoing operations. … multi-location, global service management function of 50+ people. • Demonstrated experience managing and improving service delivery and client support operations, with strong ITSM knowledge and practice (ITIL Managing Professional or equivalent level of practical knowledge). • Strong client-facing leadership capability, with experience representing service delivery at executive ...