2 of 2 Knowledge Transfer Jobs in Surrey

response, troubleshooting, and root cause analysis to mitigate and prevent future issues Work closely with engineering, support and operations teams to upskill and promote knowledge transfer, producing training materials and articles Participate in on-call rotation to provide support and ensure system uptime Qualifications What you’ll bring … taking ownership of projects Other highly desirable, but not essential skills are: Azure certifications, such as Azure Administrator, Azure Developer, or Azure DevOps Engineer Knowledge of Linux operating systems e.g. RHEL/OpenShift Understanding of network topologies and common network protocols and services Knowledge of security best practices ...

guidance and training to the end users on the operation and use of the authority's corporate desktop and office systems software. Assist with knowledge transfer across the teams. Work a shift rota of early or late to cover the support hours required for the ICT Service Desk. … authority to carry out IT and/or telephone equipment installations and software upgrades. Experience of Teams and Sharepoint, Windows 11. Knowledge, skills and abilities Service Desk Analyst Excellent interpersonal and communication skills, with a high standard of Customer Care qualities. Able to adapt to system technology changes. Essential ...