1 of 1 Knowledge Transfer Jobs in Surrey

client-facing service teams prior to go-live. Define and embed standardised transition frameworks covering support model design, SLAs, documentation, tooling configuration, and knowledge transfer. Coordinate cross-functional readiness to ensure capability, capacity, and governance are in place to support stable day-one and ongoing operations. … multi-location, global service management function of 50+ people. • Demonstrated experience managing and improving service delivery and client support operations, with strong ITSM knowledge and practice (ITIL Managing Professional or equivalent level of practical knowledge). • Strong client-facing leadership capability, with experience representing service delivery at executive ...