AWS Engineer
- Hiring Organisation
- Hays
- Location
- Birmingham, West Midlands, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £500.0 - £600.0 per day + £500 to £600 p/d
contact centre platform. This is a hands-on contract role where you will play a critical part in stabilising live services, capturing technical knowledge, and ensuring a smooth platform transition.- Outside IR35 - Hybrid working 1-2 days per month on site - 3 - 6 Month contract The Role (Outside IR35 … email and chat channels Manage BAU activity, including incidents, defects, backlog and incomplete deliverables Take ownership of the platform through a structured handover and knowledge capture Produce and enhance technical documentation, including: Contact flows/IVR logic Routing and queue configuration Integration architecture Carry out hands-on engineering tasks ...