3 of 3 Knowledge Transfer Jobs in the East Midlands

business teams to plan the rollout, develop training plans, and manage communications. Previous experience delivering similar system implementation projects is an advantage as is knowledge of the Infor Finance or ERP solution. The Benefits Competitive salary 25 days holiday per calendar year with option to purchase … About You Proven experience managing complex transformation or change projects Strong understanding of governance frameworks and portfolio reporting Excellent stakeholder management and communication skills Knowledge of change management with experience in transformation, PMO, or programme delivery roles Proficiency in project management tooling Degree-level education or equivalent professional experience ...

Service Desk on initiatives, Ensuring Digital services are operating to expected levels, develop the Service Desk and boost first-time fix rates Assist knowledge transfer to the Service Coordinator Supporting with the implementation of a new ITAM system to improve management of end of life/support milestones … Business or suitably qualified by experience Great communicator with solid problem-solving skills Understanding of software development/testing (Scrum) Experience managing Contracts & SLAs Knowledge of TOPdesk, JIRA or similar tools ITIL Foundation (essential) ITIL Lifecycle course/ITIL Expert (an advantage) PRINCE2 or project experience Public sector experience ...

support and reduce tickets to the service desk through proactive support and management of systems in assigned offices. Actively contribute to problem management and knowledge transfer Work closely with the Service Desk to feedback on support calls and ongoing issues and manage their resolution within the Service Level … prioritise own workload effectively in the context of conflicting priorities and work on own initiative. Experience in service desk or IT support role. Good knowledge of Windows operating systems. Full driving licence. Experience with Team Viewer, SCCM, Active Directory, Asure or ITSM Ticket Management Tools would be advantageous. ...