10 of 10 Knowledge Transfer Jobs in the Thames Valley

detail, the quality of your work must be exceptional. Main Tasks and Competencies Working with the Service Desk team on escalated issues, support and knowledge transfer Administer and maintain client network and infrastructure and the VMware infrastructure and SANs Pro-actively build own knowledge and experience to … are fully tested before entering the production environment Proactively look at ways of making improvements in all areas of the client’s IT Applies knowledge of Information Security to ensure all company and client data and systems are kept safe from threats Approaches issues in a logical manner and … LAN, VLAN’s, Wi-Fi, WAN, Firewalls Virtualisation – VMware/Hyper-V Understanding of Information Security best practices Understanding of ITIL best practices Good knowledge of backup and replication systems Desirable Office 365 Suite Administration Experience Knowledge of Microsoft System Centre Configuration Manager; including software/OS deployment More ❯

we transform the way in which people work and how businesses operate to get results for our clients. This takes exceptional cutting-edge technology, knowledge, talent, determination and entrepreneurial spirit. Our culture and values support entrepreneurial mindsets and attitudes where your voice will always be heard. PURPOSE OF THE … for the services being contracted to HSO, include when by and by whom. This checklist will include config items (user setup for example) alongside knowledge transfer session set-up, environment management and new contract introductions for client key users. Keep close to the UK Projects team, having regular … Being able to own tasks and ensure completion to defined timescales Commitment to quality with a right first-time attitude Willing to self-develop knowledge of the continuously changing Microsoft product landscape Appreciation of the wider Dynamics365 solution stack Understanding of Microsoft escalation process Desirable Formal Project Management training More ❯

we transform the way in which people work and how businesses operate to get results for our clients. This takes exceptional cutting-edge technology, knowledge, talent, determination and entrepreneurial spirit. Our culture and values support entrepreneurial mindsets and attitudes where your voice will always be heard. PURPOSE OF THE … for the services being contracted to HSO, include when by and by whom. This checklist will include config items (user setup for example) alongside knowledge transfer session set-up, environment management and new contract introductions for client key users. Keep close to the UK Projects team, having regular More ❯

acceptance events are completed successfully. To support the Environmental Qualification activities for Ultra Cyber, to include in house and external test houses. Responsible for knowledge transfer to System Engineers to support environmental testing (end to end process) at both internal and external events. Support the design, development and … external V&V facilities/test houses, i.e. organising EMC and TEMPEST qualification, collaboratively develop test harnesses with test houses. Attains and maintains technical knowledge, attending applicable training courses Actively contributes to improving processes, tools and techniques that to increase the quality and efficiency of engineering. Provides specialist knowledge and support to the wider engineering team. Exemplifies, leads, mentors and coaches V&V to engineers and non-technical resources; sharing knowledge willingly and constructively. Manage security of information as defined in the Security Aspects and Government regulations. The role is expected to require Line Management, Technical Management More ❯

acceptance events are completed successfully. To support the Environmental Qualification activities for Ultra Cyber, to include in house and external test houses. Responsible for knowledge transfer to System Engineers to support environmental testing (end to end process) at both internal and external events. Support the design, development and … external V&V facilities/test houses, i.e. organising EMC and TEMPEST qualification, collaboratively develop test harnesses with test houses. Attains and maintains technical knowledge, attending applicable training courses Actively contributes to improving processes, tools and techniques that to increase the quality and efficiency of engineering. Provides specialist knowledge and support to the wider engineering team. Exemplifies, leads, mentors and coaches V&V to engineers and non-technical resources; sharing knowledge willingly and constructively. Manage security of information as defined in the Security Aspects and Government regulations. The role is expected to require Line Management, Technical Management More ❯

issues stemming from the migration (e.g. mail flow disruptions, SharePoint permissions, and Teams functionality). Document troubleshooting steps and resolutions to contribute to the knowledge base and enable efficient ticket handling. Support the creation and maintenance of user-facing FAQs, guides, and service desk KB articles. Liaise with the … to troubleshoot and resolve any residual or recurring issues and provide feedback on gaps in migration processes to improve future migrations. Assist in seamless knowledge transfer to BAU teams by documenting and sharing hypercare resolutions and processes. Key Skills Strong technical expertise across the M365 ecosystem: Exchange Online … SharePoint, Teams (mandatory); Power Platform knowledge (preferred). Proven ability to troubleshoot complex technical issues and resolve them in high-pressure environments. Hands-on experience with an ITSM tool (preferably ServiceNow) for ticket management and workflow processes. Good understanding of tenant-to-tenant migration processes and their typical challenges. More ❯

re looking for a Cisco Subject Matter Expert to support the design, deployment, and management of complex network infrastructure. You'll bring deep technical knowledge of Cisco technologies, acting as a go-to expert across multiple projects and teams. Key Responsibilities: Lead the design and implementation of Cisco-based … projects and proposals Collaborate with security, infrastructure, and cloud teams to ensure robust and secure network designs Maintain detailed technical documentation Offer mentoring and knowledge transfer to internal teams Key Skills & Experience: Strong hands-on experience with Cisco routing, switching, and firewalls Deep understanding of protocols such as More ❯

portlet automatic replacement of the existing snippet portlet with a Liferay content portlet displaying appropriate content. Additionally part of the project will contain department knowledge transfer and training on best practise use of Liferay DXP to include: Deployment workstation/developer environment setup dependency management continuous integration This More ❯

to consider candidates who require sponsorship or who are on temporary/student/work visas. HANDD Business Solutions (HANDD), an independent Managed File Transfer and Secure Data Integration specialist, is looking for a technically minded, customer-focused individual to fill a senior position within its Solutions team. The … at in-person and online events. Creation of marketing content such as blogs, slideware and other appropriate collateral Skills Required: B2B and Managed File Transfer Pre-Sales Working knowledge of common data integration technologies and a demonstrable interest in keeping abreast of technical developments in this field. Requirements … skills for technical and business (non-technical) customers. Record of taking ownership of issues and following through to resolution Hunger to learn Understanding and knowledge of the following areas: Familiarity with Microsoft Windows Server family including but not limited to AD, DNS, DHCP, GPO & IIS technologies A basic understanding More ❯

with exposure to complex customer procedures, preferably in a Service Desk environment. CRM Systems: Proven experience supporting customer requirements via omnichannel CRM systems. Industry Knowledge : Previous experience operating within a business with large contracts in the services/telecommunications industry is highly advantageous. Technical Skills: Proficiency in Microsoft Excel … problem-solver. What Will Make You Shine At Wireless Logic (Behaviours & Culture) 😇: Enthusiasm and a logical, proactive approach to problem-solving. Confidence in transferring knowledge to customers and colleagues. Ability to thrive in a fast-paced environment. A positive, can-do attitude that’s infectious. Excellent verbal and written … CSAT) score of 95% or higher for all resolved tickets. 2) Reduce the average ticket resolution time by 15% through process improvements and enhanced knowledge sharing. 3) Proactively identify and resolve recurring customer issues to minimize escalations and improve overall service quality. Why Come Work With Us?👋 Here’s More ❯