1 to 25 of 536 Knowledge Transfer Jobs in the UK

Manager to lead the end-to-end transition and exit of services. The role will be accountable for planning, governance, contractual compliance, stakeholder management, knowledge transfer, service transition, operational handover and contractual closure. The successful candidate will act as the Client's single point of accountability for exit … records. Transition Planning Define and agree transition strategy. Develop integrated , Customer and the new suppliers transition plans. Define operational handover processes and responsibilities. Establish transfer acceptance criteria. Coordinate asset, service and documentation baselines. Manage transition readiness activities. Service & Operational Handover Coordinate knowledge transfer activities. Oversee shadowing ...

path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. About the Project Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand … jointly create the next generation of the ticketing system for London. Summary We are seeking a Senior Wintel Engineer to support the Mobilisation, Knowledge Transfer, Operational Readiness and Early Life Support activities associated with the transition of critical Back Office IT services into the Indra/Minsait operating ...

path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. About the Project Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand … role in the transition of network services from the incumbent supplier to the new operating model, with a significant focus on service transition activities, knowledge transfer, operational readiness and establishing the future support organisation. The role will work closely with outgoing supplier teams, internal engineering teams, service management ...

Finance, schools, services and programme leadership. Explain complex design choices in plain English, secure timely decisions and sign-offs, and escalate unresolved risks appropriately. Knowledge transfer and sustainability: Create clear design records, configuration rationale, process documentation and knowledge-transfer materials so that Dorset Council can operate … gates on design and operational readiness. HCM and Payroll cutover inputs, go/no-go evidence and hypercare exit criteria. Comprehensive design documentation and knowledge transfer to operational and support teams. Experience and knowledge Essential Substantial hands-on experience as an Oracle Fusion Cloud HCM functional consultant ...

Finance, schools, services and programme leadership. Explain complex design choices in plain English, secure timely decisions and sign-offs, and escalate unresolved risks appropriately. Knowledge transfer and sustainability: Create clear design records, configuration rationale, process documentation and knowledge-transfer materials so that Dorset Council can operate … gates on design and operational readiness. HCM and Payroll cutover inputs, go/no-go evidence and hypercare exit criteria. Comprehensive design documentation and knowledge transfer to operational and support teams. Experience and knowledge Essential Substantial hands-on experience as an Oracle Fusion Cloud HCM functional consultant ...

teams, data owners, information governance, cyber security, service leads, suppliers and Microsoft to resolve issues and agree sustainable solutions. Provide mentoring, design assurance and knowledge transfer to data engineers, analysts, developers and platform administrators within the Data and Platforms Team. Manage and prioritise their own work, identifying risks … dependencies and opportunities, escalating decisions where appropriate and undertaking other reasonable duties aligned with the role. Knowledge, experience and skills Essential experience: Proven experience designing, reviewing and implementing enterprise-scale Microsoft Fabric solutions. Strong knowledge of OneLake, Lakehouse, Warehouse, notebooks, pipelines, dataflows, semantic models and Power BI. Experience ...

Service environment, delivering implementation and integration solutions Strong understanding of application programming interfaces, including REST and SOAP standards, to support client integrations and troubleshooting Knowledge of cloud-based applications and services, with the ability to advise clients on integration best practices and solution design Excellent analytical and problem-solving … communication, presentation, and stakeholder management skills, with the ability to translate technical concepts into clear and actionable guidance Experience providing technical training, workshops, or knowledge transfer sessions to clients, administrators, or development teams Fluency in English is required; additional language capabilities are preferred Demonstrated proficiency in artificial intelligence ...

candidate will establish a strong understanding of the existing application landscape before contributing to development activities, ensuring high-quality, guardrail-compliant solutions while supporting knowledge transfer and continuous improvement objectives. Key Responsibilities Shadow the existing platform and delivery workstreams to gain comprehensive understanding of the Pega estate, business … platform best practices. Participate in sprint planning, peer reviews, and acceptance activities. Collaborate closely with Serco, Akkodis, and client engineering teams to deliver effective knowledge transfer during sprint execution. Maintain sprint-level acceptance evidence and contribute to continuous improvement initiatives. Required Skills & Experience 11+ years of software development ...

tracked, validated and incorporated throughout the design lifecycle. Maintaining alignment across multiple programme stakeholders through effective technical governance, change management and coordinated communication. Supporting knowledge transfer and continuity within the customer team. Key Responsibilities You will be responsible for providing connectivity design and programme support across the agreed … Managing the impact of changes to requirements and supporting effective change control. Coordinating technical communication and supporting key design decisions across the programme. Supporting knowledge transfer and capability development within the customer team to maintain programme continuity. Technical Scope The connectivity scope will include coordinated design inputs covering ...

tracked, validated and incorporated throughout the design lifecycle. Maintaining alignment across multiple programme stakeholders through effective technical governance, change management and coordinated communication. Supporting knowledge transfer and continuity within the customer team. Key Responsibilities You will be responsible for providing connectivity design and programme support across the agreed … Managing the impact of changes to requirements and supporting effective change control. Coordinating technical communication and supporting key design decisions across the programme. Supporting knowledge transfer and capability development within the customer team to maintain programme continuity. Technical Scope The connectivity scope will include coordinated design inputs covering ...

tracked, validated and incorporated throughout the design lifecycle. Maintaining alignment across multiple programme stakeholders through effective technical governance, change management and coordinated communication. Supporting knowledge transfer and continuity within the customer team. Key Responsibilities You will be responsible for providing connectivity design and programme support across the agreed … Managing the impact of changes to requirements and supporting effective change control. Coordinating technical communication and supporting key design decisions across the programme. Supporting knowledge transfer and capability development within the customer team to maintain programme continuity. Technical Scope The connectivity scope will include coordinated design inputs covering ...

ensuring transition activities are planned, governed, risk‐assessed, and aligned to business and operational outcomes. Plan and coordinate transition activities, including operational readiness assessments, knowledge transfer, training, support documentation, runbooks, monitoring, access, resolver groups, and service reporting. Lead or facilitate Service Readiness Boards to confirm that operational teams … testing, operations, and service owners to confirm that testing validates the service design, support model, SLA expectations, resilience requirements, and readiness controls. Configuration and Knowledge Management Collaborate with ServiceNow, ITAM, and configuration management stakeholders to ensure service components, configuration items, ownership, relationships, and dependencies are accurately captured and maintained. ...

ensuring transition activities are planned, governed, risk-assessed, and aligned to business and operational outcomes. Plan and coordinate transition activities, including operational readiness assessments, knowledge transfer, training, support documentation, runbooks, monitoring, access, resolver groups, and service reporting. Lead or facilitate Service Readiness Boards to confirm that operational teams … testing, operations, and service owners to confirm that testing validates the service design, support model, SLA expectations, resilience requirements, and readiness controls. Configuration and Knowledge Management Collaborate with ServiceNow, ITAM, and configuration management stakeholders to ensure service components, configuration items, ownership, relationships, and dependencies are accurately captured and maintained. ...

development lifecycle, including PMs, BAs, Testing, Product, etc. Communication: Clearly communicate technical designs in conversation, documentation, and presentations to stakeholders of various technical abilities. Knowledge Transfer: Provide effective knowledge transfer to team members and customers. Team Development: Manage, coach, and develop junior members of your team ...

interventions, including Training Needs Analysis (TNA) and targeted engagement actions Skilled in maintaining integrated change plans aligned to programme delivery Experience planning and executing knowledge transfer, including structured knowledge management and effective handover into Managed Services Stakeholder Engagement & Change Networks Able to carry out stakeholder analysis, identifying … using collaboration and delivery tools such as Jira, Miro and Lucid Experience establishing or working within change networks (change champions, super users) Involved in knowledge transfer and handover into Managed Services or BAU support functions Worked in the public or private sector on multi-workstream transformation programmes Additional ...

Finance systems, providing direction, expertise, and oversight for how finance process is supported end-to-end in the system. You will build deep knowledge of Finance processes and the underlying system capabilities. You will drive continuous improvement across the Finance systems landscape, identifying enhancements, shaping future functionality, advising … against the configuration workbook maintained by the Managed Service ProviderRecommendations made to functional areas on how business processes can be improvedRoadmap of functional enhancementsKnowledge Transfer documentation from Managed Service Provider on level 2 calls (i.e. break/fix queries, configuration issues, troubleshooting, functionality issues) from the IT Helpdesk that ...

improve data quality and governance. Vendor & Partner Management - Act as the key liaison between business stakeholders, internal IT and the Microsoft Solution Partner. Documentation & Knowledge Transfer - Own platform documentation and deliver knowledge transfer to the wider business. What We're Looking ForAt least 5 years' experience … supporting enterprise business applications or ERP platforms. Strong working knowledge of Microsoft Dynamics 365 F&SCM Experience across the full ERP lifecycle - implementation, configuration and transition-to-service. Solid understanding of business processes across Finance, Procurement, Inventory, Warehousing and Supply Chain. Experience managing enterprise licensing and user access controls. ...

cross-functional teams, including IT operations, network security, and compliance, to ensure alignment of security initiatives and adherence to regulatory requirements. Provide training and knowledge transfer about the implemented changes to 2nd Line support and operations as needed Provide expert advice and knowledge transfer to other … team members Requirements: Experience in SailPoint IIQ toolset. Especially in integrating SailPoint IIQ with other critical applications within the organization. Active Directory & LDAP knowledge (3-5 years) is a must. Troubleshoot Custom System/Application connectors within SailPoint IdentityIQ Knowledge Windows & Linux server operating systems is highly recommended. ...

operational, technical, and business readiness activities are completed, documented, and approved. The role supports successful service transitions by coordinating operational acceptance, support models, knowledge transfer, training, documentation, risk management, and service handover activities. Key Responsibilities Service Transition & Operational Readiness Lead Operational Readiness Reviews (ORR) for new and updated … requirements. Facilitate readiness assessments and go-live reviews. Identify and manage operational risks, issues, and dependencies. Ensure service support requirements are documented and approved. Knowledge & Documentation Management Ensure support documentation, work instructions, runbooks, and knowledge articles are created and maintained. Coordinate knowledge transfer sessions between delivery ...

operational, technical, and business readiness activities are completed, documented, and approved. The role supports successful service transitions by coordinating operational acceptance, support models, knowledge transfer, training, documentation, risk management, and service handover activities. Key Responsibilities Service Transition & Operational Readiness Lead Operational Readiness Reviews (ORR) for new and updated … requirements. Facilitate readiness assessments and go-live reviews. Identify and manage operational risks, issues, and dependencies. Ensure service support requirements are documented and approved. Knowledge & Documentation Management Ensure support documentation, work instructions, runbooks, and knowledge articles are created and maintained. Coordinate knowledge transfer sessions between delivery ...

operational, technical, and business readiness activities are completed, documented, and approved. The role supports successful service transitions by coordinating operational acceptance, support models, knowledge transfer, training, documentation, risk management, and service handover activities. Key Responsibilities Service Transition & Operational Readiness Lead Operational Readiness Reviews (ORR) for new and updated … requirements. Facilitate readiness assessments and go-live reviews. Identify and manage operational risks, issues, and dependencies. Ensure service support requirements are documented and approved. Knowledge & Documentation Management Ensure support documentation, work instructions, runbooks, and knowledge articles are created and maintained. Coordinate knowledge transfer sessions between delivery ...

M365 Transition Engineer to support a high-profile Defence programme, working within a busy operational support environment. This role is centred around service stabilisation, knowledge transfer, mentoring, and capability uplift , helping to strengthen 2nd Line support functions while improving Microsoft 365 service performance across a complex and secure … escalation quality. Support major incident management and service stabilisation activities. Create and maintain operational documentation, including: Run books Standard Operating Procedures (SOPs) Troubleshooting guides Knowledge articles Deliver structured knowledge transfer through: Team mentoring Technical coaching Pairing sessions Support clinics Drive continuous service improvement initiatives across the Microsoft ...

secure-by-default and observable in production: logging, monitoring, alerting, and rollback paths appropriate for sensitive public-sector data and high-availability requirements. Knowledge Transfer & Capability Uplift Work within the OKUA (Ownership, Knowledge, Understanding, Awareness) framework and "Docs-as-Code" practices to pair with and upskill internal … nuances of these tools/technologies. Location and Working Pattern Hybrid, based from Newcastle upon Tyne, with on-site attendance required for workshops, knowledge-transfer sessions, and onboarding. All production system and data access must be performed solely from within the UK. How We Work Our values: - Collaboration ...

escalation path to Engineering Lead for cross-team impactsDrive technical excellence by establishing architectural patterns, standards, and best practices that others can followEnsure knowledge transfer and documentation for owned systems to enable team continuityCollaboration & CommunicationLead with AI-first practices by actively drive AI-led ways of working within … practices used consistently within the teamLead troubleshooting efforts for complex software issues and production incidentsEstablish documentation standards for complex team systems and drive knowledge transfer practices across team deliverablesGrowth & DevelopmentMentor junior and mid-level engineers actively to raise team capability and technical standardsLead team code review standards establishment ...

configuration-led solutions wherever possible. Ensure scalability, security, maintainability, performance and upgradeability. IT Service Management (ITSM) Provide architecture guidance across Incident, Problem, Change, Request, Knowledge and Service Catalogue Management. Design and optimise ITSM processes and workflows. Improve service delivery through automation and standardisation. Ensure alignment with ITIL principles … Provide technical leadership and guidance throughout implementation. Present architecture decisions and design trade-offs to senior stakeholders. Support implementation assurance, testing, technical documentation and knowledge transfer. 3. Essential Skills & Experience Proven experience as a ServiceNow Solution Architect, Platform Architect or Technical Architect . Strong hands-on knowledge ...