1 to 25 of 437 Knowledge Transfer Jobs in the UK

Company DescriptionCome join us and make a difference in the world!Discover more at NO AGENCIES PLEASEJob DescriptionAt a strategic level the Knowledge analyst will follow and adhere to the Customer Service Centre (CSC) Knowledge Management ProcessThe overall role includes:Continually improving the Knowledge Management processes.Ensuring that … Knowledge articles within the Knowledge Base(s) are reviewed for relevance and accuracy.Promoting the effective use of documentation and the Knowledge Base within the business.Main ResponsibilitiesDay-to-Day Operation:The Knowledge Analyst willManage and review the progression of Knowledge Articles in accordance with ...

technical and business readiness activities are completed, documented and approved before go-live. You will take ownership of operational acceptance, service transition, support models, knowledge transfer, training, documentation, risk management and service handover activities, ensuring services are fully prepared to be supported effectively from day one. This … operational risks, issues and dependencies. Ensure service support requirements are documented, agreed and approved. Provide clear readiness recommendations to senior stakeholders and governance forums. Knowledge & Documentation Ensure appropriate support documentation, work instructions, runbooks and knowledge articles are created and maintained. Coordinate knowledge-transfer sessions between project ...

development lifecycle, including PMs, BAs, Testing, Product, etc. Communication: Clearly communicate technical designs in conversation, documentation, and presentations to stakeholders of various technical abilities. Knowledge Transfer: Provide effective knowledge transfer to team members and customers. Team Development: Manage, coach, and develop junior members of your team ...

development lifecycle, including PMs, BAs, Testing, Product, etc. Communication: Clearly communicate technical designs in conversation, documentation, and presentations to stakeholders of various technical abilities. Knowledge Transfer: Provide effective knowledge transfer to team members and customers. Team Development: Manage, coach, and develop junior members of your team ...

technical design reviews and validation testing to ensure data integrity, system performance and operational readiness Document architecture decisions, migration methodologies and operational procedures for knowledge transfer and continuity Team & Resource Management Lead, mentor and develop technical migration teams including engineers, architects, DBAs and infrastructure specialists Manage resource allocation … Service Transition & Handover Plan and execute smooth transition to operational support, ensuring customer operations teams are fully prepared Develop comprehensive operational documentation, runbooks and knowledge transfer materials Lead training programmes for customer personnel on new systems, processes and operational procedures Establish service level agreements (SLAs) and operational metrics ...

technical design reviews and validation testing to ensure data integrity, system performance and operational readiness Document architecture decisions, migration methodologies and operational procedures for knowledge transfer and continuity Team & Resource Management Lead, mentor and develop technical migration teams including engineers, architects, DBAs and infrastructure specialists Manage resource allocation … Service Transition & Handover Plan and execute smooth transition to operational support, ensuring customer operations teams are fully prepared Develop comprehensive operational documentation, runbooks and knowledge transfer materials Lead training programmes for customer personnel on new systems, processes and operational procedures Establish service level agreements (SLAs) and operational metrics ...

data changes.Assess the impact of changes to third-party systems and business processes.Assist clients with troubleshooting, issue diagnosis and identifying practical workarounds where required.Training, Knowledge Transfer & Continuous ImprovementDeliver client training programmes and knowledge transfer sessions.Conduct documentation reviews, walkthroughs and internal knowledge sharing activities.Provide feedback … contribute to enhancing client outcomes and platform adoption.What We're Looking ForEssential ExperienceExperience within a consulting, business analysis, development or similar client-facing environment.Strong knowledge and experience of the FNZ Figaro platform.Experience within wealth management, investments, pensions, life insurance or wider financial services.Strong requirements gathering and business analysis capabilities.Understanding ...

data changes.Assess the impact of changes to third-party systems and business processes.Assist clients with troubleshooting, issue diagnosis and identifying practical workarounds where required.Training, Knowledge Transfer & Continuous ImprovementDeliver client training programmes and knowledge transfer sessions.Conduct documentation reviews, walkthroughs and internal knowledge sharing activities.Provide feedback … contribute to enhancing client outcomes and platform adoption.What We're Looking ForEssential ExperienceExperience within a consulting, business analysis, development or similar client-facing environment.Strong knowledge and experience of the FNZ Figaro platform.Experience within wealth management, investments, pensions, life insurance or wider financial services.Strong requirements gathering and business analysis capabilities.Understanding ...

data changes.Assess the impact of changes to third-party systems and business processes.Assist clients with troubleshooting, issue diagnosis and identifying practical workarounds where required.Training, Knowledge Transfer & Continuous ImprovementDeliver client training programmes and knowledge transfer sessions.Conduct documentation reviews, walkthroughs and internal knowledge sharing activities.Provide feedback … contribute to enhancing client outcomes and platform adoption.What We're Looking ForEssential ExperienceExperience within a consulting, business analysis, development or similar client-facing environment.Strong knowledge and experience of the FNZ Figaro platform.Experience within wealth management, investments, pensions, life insurance or wider financial services.Strong requirements gathering and business analysis capabilities.Understanding ...

opportunities to improve data quality and governance.Vendor & Partner Management - Act as the key liaison between business stakeholders, internal IT and the Microsoft Solution Partner.Documentation & Knowledge Transfer - Own platform documentation and deliver knowledge transfer to the wider business.What We're Looking ForAt least 5 years' experience supporting … enterprise business applications or ERP platforms.Strong working knowledge of Microsoft Dynamics 365 F&SCM Experience across the full ERP lifecycle - implementation, configuration and transition-to-service.Solid understanding of business processes across Finance, Procurement, Inventory, Warehousing and Supply Chain.Experience managing enterprise licensing and user access controls.A track record coordinating change ...

improve data quality and governance. Vendor & Partner Management - Act as the key liaison between business stakeholders, internal IT and the Microsoft Solution Partner. Documentation & Knowledge Transfer - Own platform documentation and deliver knowledge transfer to the wider business. What We're Looking For At least 5 years … experience supporting enterprise business applications or ERP platforms. Strong working knowledge of Microsoft Dynamics 365 F&SCM Experience across the full ERP lifecycle - implementation, configuration and transition-to-service. Solid understanding of business processes across Finance, Procurement, Inventory, Warehousing and Supply Chain . Experience managing enterprise licensing and user ...

lifecycle of SAP MDG and data migration solutions, including design, development, and implementation, ensuring alignment with organizational data governance principles and objectives. Deep knowledge of SAP S/4 HANA Data Migration, MDG modules, technical architecture, and data governance best practices is crucial, including knowledge of the benefits … validation. Facilitate change management processes to ensure smooth adoption of SAP MDG solutions, communicating changes, benefits, and impacts to stakeholders while effectively managing resistance. Knowledge Transfer & Documentation: Provide training and knowledge transfer to end-users and IT teams on SAP MDG functionalities, best practices, and maintenance ...

lifecycle of SAP MDG and data migration solutions, including design, development, and implementation, ensuring alignment with organizational data governance principles and objectives. Deep knowledge of SAP S/4 HANA Data Migration, MDG modules, technical architecture, and data governance best practices is crucial, including knowledge of the benefits … validation. Facilitate change management processes to ensure smooth adoption of SAP MDG solutions, communicating changes, benefits, and impacts to stakeholders while effectively managing resistance. Knowledge Transfer & Documentation: Provide training and knowledge transfer to end-users and IT teams on SAP MDG functionalities, best practices, and maintenance ...

lifecycle of SAP MDG and data migration solutions, including design, development, and implementation, ensuring alignment with organizational data governance principles and objectives. Deep knowledge of SAP S/4 HANA Data Migration, MDG modules, technical architecture, and data governance best practices is crucial, including knowledge of the benefits … validation. Facilitate change management processes to ensure smooth adoption of SAP MDG solutions, communicating changes, benefits, and impacts to stakeholders while effectively managing resistance. Knowledge Transfer & Documentation: Provide training and knowledge transfer to end-users and IT teams on SAP MDG functionalities, best practices, and maintenance ...

lifecycle of SAP MDG and data migration solutions, including design, development, and implementation, ensuring alignment with organizational data governance principles and objectives. Deep knowledge of SAP S/4 HANA Data Migration, MDG modules, technical architecture, and data governance best practices is crucial, including knowledge of the benefits … validation. Facilitate change management processes to ensure smooth adoption of SAP MDG solutions, communicating changes, benefits, and impacts to stakeholders while effectively managing resistance. Knowledge Transfer & Documentation: Provide training and knowledge transfer to end-users and IT teams on SAP MDG functionalities, best practices, and maintenance ...

lifecycle of SAP MDG and data migration solutions, including design, development, and implementation, ensuring alignment with organizational data governance principles and objectives. Deep knowledge of SAP S/4 HANA Data Migration, MDG modules, technical architecture, and data governance best practices is crucial, including knowledge of the benefits … validation. Facilitate change management processes to ensure smooth adoption of SAP MDG solutions, communicating changes, benefits, and impacts to stakeholders while effectively managing resistance. Knowledge Transfer & Documentation: Provide training and knowledge transfer to end-users and IT teams on SAP MDG functionalities, best practices, and maintenance ...

operational, technical, and business readiness activities are completed, documented, and approved. The role supports successful service transitions by coordinating operational acceptance, support models, knowledge transfer, training, documentation, risk management, and service handover activities. Key Responsibilities Service Transition & Operational Readiness Lead Operational Readiness Reviews (ORR) for new and updated … requirements. Facilitate readiness assessments and go-live reviews. Identify and manage operational risks, issues, and dependencies. Ensure service support requirements are documented and approved. Knowledge & Documentation Management Ensure support documentation, work instructions, runbooks, and knowledge articles are created and maintained. Coordinate knowledge transfer sessions between delivery ...

operational, technical, and business readiness activities are completed, documented, and approved. The role supports successful service transitions by coordinating operational acceptance, support models, knowledge transfer, training, documentation, risk management, and service handover activities. Key Responsibilities Service Transition & Operational Readiness Lead Operational Readiness Reviews (ORR) for new and updated … requirements. Facilitate readiness assessments and go-live reviews. Identify and manage operational risks, issues, and dependencies. Ensure service support requirements are documented and approved. Knowledge & Documentation Management Ensure support documentation, work instructions, runbooks, and knowledge articles are created and maintained. Coordinate knowledge transfer sessions between delivery ...

operational, technical, and business readiness activities are completed, documented, and approved. The role supports successful service transitions by coordinating operational acceptance, support models, knowledge transfer, training, documentation, risk management, and service handover activities. Key Responsibilities Service Transition & Operational Readiness Lead Operational Readiness Reviews (ORR) for new and updated … requirements. Facilitate readiness assessments and go-live reviews. Identify and manage operational risks, issues, and dependencies. Ensure service support requirements are documented and approved. Knowledge & Documentation Management Ensure support documentation, work instructions, runbooks, and knowledge articles are created and maintained. Coordinate knowledge transfer sessions between delivery ...

Environment (ToE) frameworks. Identify and resolve systemic risks via Joint Risk Registers. Zero-Dependency Handover & Capability Uplift Co-deliver within blended agile teams. Drive knowledge transfer using the OKUA (Ownership, Knowledge, Understanding, Awareness) framework and "Docs-as-Code" practices so internal staff can independently operate and govern … designing for sustainability/Green IT commitments Location and Working Pattern Hybrid, based from Newcastle upon Tyne, with on-site attendance required for workshops, knowledge-transfer sessions, and onboarding. All production systems and data access must be performed solely from within the UK. How We Work Our values ...

call arrangements and operational hand-offs.Design or document the operational processes needed to support the service, including incident, major incident, request, problem, change, release, knowledge and continual improvement activities.Embed availability, capacity, resilience, continuity, performance, security, observability, user experience and supportability requirements into service designs.Help define service levels and service … including SLAs, SLOs, SLIs, operational metrics, monitoring, alerting, dashboards and reporting requirements.Translate service designs into practical tooling requirements, including service catalogue entries, assignment groups, knowledge, CMDB/CSDM data, service mapping and operational workflows.Support the definition and assessment of Service Acceptance Criteria and provide evidence for design assurance, operational ...

secure-by-default and observable in production: logging, monitoring, alerting, and rollback paths appropriate for sensitive public-sector data and high-availability requirements. Knowledge Transfer & Capability Uplift Work within the OKUA (Ownership, Knowledge, Understanding, Awareness) framework and "Docs-as-Code" practices to pair with and upskill internal … nuances of these tools/technologies. Location and Working Pattern Hybrid, based from Newcastle upon Tyne, with on-site attendance required for workshops, knowledge-transfer sessions, and onboarding. All production system and data access must be performed solely from within the UK. How We Work Our values: - Collaboration ...

escalation path to Engineering Lead for cross-team impactsDrive technical excellence by establishing architectural patterns, standards, and best practices that others can followEnsure knowledge transfer and documentation for owned systems to enable team continuityCollaboration & CommunicationLead with AI-first practices by actively drive AI-led ways of working within … practices used consistently within the teamLead troubleshooting efforts for complex software issues and production incidentsEstablish documentation standards for complex team systems and drive knowledge transfer practices across team deliverablesGrowth & DevelopmentMentor junior and mid-level engineers actively to raise team capability and technical standardsLead team code review standards establishment ...

business stakeholders, product owners, and engineering teams in the delivery of core banking platforms and surrounding banking services. The role combines deep banking domain knowledge with strong technical analysis skills to ensure that functional requirements are translated into scalable, secure, and compliant technical solutions. This role will support core … engineering teams o External vendors (core banking providers, payment processors, system integrators) Challenge vendor solutions constructively to ensure fit-for-purpose outcomes. Documentation, Knowledge Transfer & Operational Handover Ensure concise, accurate documentation describing system behaviour, integrations, data impacts, and key business rules. Conduct clear walkthroughs and knowledge transfer ...

business stakeholders, product owners, and engineering teams in the delivery of core banking platforms and surrounding banking services. The role combines deep banking domain knowledge with strong technical analysis skills to ensure that functional requirements are translated into scalable, secure, and compliant technical solutions. This role will support core … engineering teams o External vendors (core banking providers, payment processors, system integrators) Challenge vendor solutions constructively to ensure fit-for-purpose outcomes. Documentation, Knowledge Transfer & Operational Handover Ensure concise, accurate documentation describing system behaviour, integrations, data impacts, and key business rules. Conduct clear walkthroughs and knowledge transfer ...