1 to 25 of 391 Knowledge Transfer Jobs in the UK

help clients focus on their core, innovate, and stay ahead of the curve. We leverage digital technologies, advanced analytics capabilities, and our domain knowledge and technical expertise, to solve complex business problems. With over 15,000 employees globally, we partner with clients to operate as part of their extended … large-scale managed services program supporting a leading UK Mobile Network Operator. The role will lead the migration of people, processes, tools, knowledge, services, contracts, and operational responsibilities from incumbent customer teams, contractors, and third-party service providers into a new operating model. The Transition Manager will ensure business ...

Company DescriptionCome join us and make a difference in the world! Discover more at NO AGENCIES PLEASEJob DescriptionAt a strategic level the Knowledge analyst will follow and adhere to the Customer Service Centre (CSC) Knowledge Management ProcessThe overall role includes: Continually improving the Knowledge Management processes. Ensuring … that Knowledge articles within the Knowledge Base(s) are reviewed for relevance and accuracy. Promoting the effective use of documentation and the Knowledge Base within the business. Main ResponsibilitiesDay-to-Day Operation: The Knowledge Analyst willManage and review the progression of Knowledge Articles in accordance ...

technical and business readiness activities are completed, documented and approved before go-live. You will take ownership of operational acceptance, service transition, support models, knowledge transfer, training, documentation, risk management and service handover activities, ensuring services are fully prepared to be supported effectively from day one. This … operational risks, issues and dependencies. Ensure service support requirements are documented, agreed and approved. Provide clear readiness recommendations to senior stakeholders and governance forums. Knowledge & Documentation Ensure appropriate support documentation, work instructions, runbooks and knowledge articles are created and maintained. Coordinate knowledge-transfer sessions between project ...

technical and business readiness activities are completed, documented and approved before go-live. You will take ownership of operational acceptance, service transition, support models, knowledge transfer, training, documentation, risk management and service handover activities, ensuring services are fully prepared to be supported effectively from day one. This … operational risks, issues and dependencies. Ensure service support requirements are documented, agreed and approved. Provide clear readiness recommendations to senior stakeholders and governance forums. Knowledge & DocumentationEnsure appropriate support documentation, work instructions, runbooks and knowledge articles are created and maintained. Coordinate knowledge-transfer sessions between project/ ...

live/BAU operational support. The role will cover the full-service transition lifecycle, including service discovery, service design, operational readiness, service acceptance, implementation, knowledge transfer, go-live and Early Life Support (ELS). This is a Service Transition and Operational Readiness role. It does not involve providing … Experience: Proven experience as a Service Transition Manager, Service Transition Lead or similar working within complex enterprise or public-sector environments. Strong practical knowledge of ITIL 4 and Service Management principles (ideally with ITIL 4 certification) Experienced in transitioning digital, technology or IT services into live/BAU operations. ...

clearly (risk, cost, time) and maintain transparent decision logs. Coordinate with OEMs/partners where required for design validation, compatibility, and escalation. 6) Documentation & Knowledge Transfer Support knowledge transfer into customer operations and managed services teams, ensuring smooth transition to steady state. Required Skills & Experience 12+ … Have Experience in regulated environments (pharma), audit readiness, and security control alignment. Exposure to hybrid connectivity patterns and integration with cloud landing zones. Working knowledge of automation/IaC concepts (Ansible/Terraform) and standardized build pipelines. ITIL/ITSM familiarity and operational model design (monitoring, patching, CMDB, change ...

development lifecycle, including PMs, BAs, Testing, Product, etc. Communication: Clearly communicate technical designs in conversation, documentation, and presentations to stakeholders of various technical abilities. Knowledge Transfer: Provide effective knowledge transfer to team members and customers. Team Development: Manage, coach, and develop junior members of your team ...

development lifecycle, including PMs, BAs, Testing, Product, etc. Communication: Clearly communicate technical designs in conversation, documentation, and presentations to stakeholders of various technical abilities. Knowledge Transfer: Provide effective knowledge transfer to team members and customers. Team Development: Manage, coach, and develop junior members of your team ...

development lifecycle, including PMs, BAs, Testing, Product, etc. Communication: Clearly communicate technical designs in conversation, documentation, and presentations to stakeholders of various technical abilities. Knowledge Transfer: Provide effective knowledge transfer to team members and customers. Team Development: Manage, coach, and develop junior members of your team ...

development lifecycle, including PMs, BAs, Testing, Product, etc. Communication: Clearly communicate technical designs in conversation, documentation, and presentations to stakeholders of various technical abilities. Knowledge Transfer: Provide effective knowledge transfer to team members and customers. Team Development: Manage, coach, and develop junior members of your team ...

development lifecycle, including PMs, BAs, Testing, Product, etc. Communication: Clearly communicate technical designs in conversation, documentation, and presentations to stakeholders of various technical abilities. Knowledge Transfer: Provide effective knowledge transfer to team members and customers. Team Development: Manage, coach, and develop junior members of your team ...

development lifecycle, including PMs, BAs, Testing, Product, etc. Communication: Clearly communicate technical designs in conversation, documentation, and presentations to stakeholders of various technical abilities. Knowledge Transfer: Provide effective knowledge transfer to team members and customers. Team Development: Manage, coach, and develop junior members of your team ...

development lifecycle, including PMs, BAs, Testing, Product, etc. Communication: Clearly communicate technical designs in conversation, documentation, and presentations to stakeholders of various technical abilities. Knowledge Transfer: Provide effective knowledge transfer to team members and customers. Team Development: Manage, coach, and develop junior members of your team ...

development lifecycle, including PMs, BAs, Testing, Product, etc. Communication: Clearly communicate technical designs in conversation, documentation, and presentations to stakeholders of various technical abilities. Knowledge Transfer: Provide effective knowledge transfer to team members and customers. Team Development: Manage, coach, and develop junior members of your team ...

technical design reviews and validation testing to ensure data integrity, system performance and operational readiness Document architecture decisions, migration methodologies and operational procedures for knowledge transfer and continuity Team & Resource Management Lead, mentor and develop technical migration teams including engineers, architects, DBAs and infrastructure specialists Manage resource allocation … Service Transition & Handover Plan and execute smooth transition to operational support, ensuring customer operations teams are fully prepared Develop comprehensive operational documentation, runbooks and knowledge transfer materials Lead training programmes for customer personnel on new systems, processes and operational procedures Establish service level agreements (SLAs) and operational metrics ...

technical design reviews and validation testing to ensure data integrity, system performance and operational readiness Document architecture decisions, migration methodologies and operational procedures for knowledge transfer and continuity Team & Resource Management Lead, mentor and develop technical migration teams including engineers, architects, DBAs and infrastructure specialists Manage resource allocation … Service Transition & Handover Plan and execute smooth transition to operational support, ensuring customer operations teams are fully prepared Develop comprehensive operational documentation, runbooks and knowledge transfer materials Lead training programmes for customer personnel on new systems, processes and operational procedures Establish service level agreements (SLAs) and operational metrics ...

firm through accelerated application delivery, rapidly deploying impactful solutions, and then seamlessly transferring the application code, cloud integration patterns, robust data models, and operational knowledge to respective business and engineering teams. This hands-on engineering role is pivotal in shaping the future of AI adoption at Goldman Sachs … MLOps best practices, and cloud security standards. Drive automation of deployment, testing, and monitoring processes to ensure rapid and reliable delivery of AI applications. Knowledge Transfer & Enablement: Facilitate effective knowledge transfer through comprehensive documentation, training sessions, mentorship, and pair-programming, empowering receiving teams to take ownership ...

improve data quality and governance. Vendor & Partner Management - Act as the key liaison between business stakeholders, internal IT and the Microsoft Solution Partner. Documentation & Knowledge Transfer - Own platform documentation and deliver knowledge transfer to the wider business. What We're Looking For At least 5 years … experience supporting enterprise business applications or ERP platforms. Strong working knowledge of Microsoft Dynamics 365 F&SCM Experience across the full ERP lifecycle - implementation, configuration and transition-to-service. Solid understanding of business processes across Finance, Procurement, Inventory, Warehousing and Supply Chain . Experience managing enterprise licensing and user ...

operational, technical, and business readiness activities are completed, documented, and approved. The role supports successful service transitions by coordinating operational acceptance, support models, knowledge transfer, training, documentation, risk management, and service handover activities. Key Responsibilities Service Transition & Operational Readiness Lead Operational Readiness Reviews (ORR) for new and updated … requirements. Facilitate readiness assessments and go-live reviews. Identify and manage operational risks, issues, and dependencies. Ensure service support requirements are documented and approved. Knowledge & Documentation Management Ensure support documentation, work instructions, runbooks, and knowledge articles are created and maintained. Coordinate knowledge transfer sessions between delivery ...

secure-by-default and observable in production: logging, monitoring, alerting, and rollback paths appropriate for sensitive public-sector data and high-availability requirements. Knowledge Transfer & Capability Uplift Work within the OKUA (Ownership, Knowledge, Understanding, Awareness) framework and "Docs-as-Code" practices to pair with and upskill internal … nuances of these tools/technologies. Location and Working Pattern Hybrid, based from Newcastle upon Tyne, with on-site attendance required for workshops, knowledge-transfer sessions, and onboarding. All production system and data access must be performed solely from within the UK. How We Work Our values: - Collaboration ...

M365 Transition Engineer to support a high-profile Defence programme, working within a busy operational support environment. This role is centred around service stabilisation, knowledge transfer, mentoring, and capability uplift , helping to strengthen 2nd Line support functions while improving Microsoft 365 service performance across a complex and secure … escalation quality. Support major incident management and service stabilisation activities. Create and maintain operational documentation, including: Run books Standard Operating Procedures (SOPs) Troubleshooting guides Knowledge articles Deliver structured knowledge transfer through: Team mentoring Technical coaching Pairing sessions Support clinics Drive continuous service improvement initiatives across the Microsoft ...

requests appropriately and protecting CGI's contractual position. •Improve & Innovate: Drive continual service improvement, including opportunities for automation, shift-left, monitoring, observability, documentation and knowledge sharing. •Transition & Stabilise: Coordinate service transitions, knowledge transfer, operational readiness and onboarding while safeguarding continuity. •Report & Communicate: Deliver clear service reporting, including … Quarterly Business Reviews, translating technical information into business-focused insights. •Collaborate & Develop: Work with peer Service Managers to share knowledge, provide service cover and continuously strengthen the operating model. •Support Commercial Outcomes: Where required, contribute to resource forecasting, financial governance, revenue and margin reporting and invoice validation. •Champion Sustainability ...

high-quality, scalable, and maintainable automation solutions. The successful candidate will play a key role in automation development, platform optimisation, technical debt reduction, and knowledge transfer activities, helping to build sustainable automation capabilities within the organisation. This role requires the consultant to complete both SC and NPPV3 security … Technical Lead Contribute to reducing technical debt and improving automation maintainability Support continuous improvement initiatives across the automation estate Mentor MPS developers and support knowledge transfer and capability-building activities About You 3+ years' experience developing automation solutions using UiPath Strong hands-on experience with UiPath Studio ...

testing, security testing, user acceptance testing, and control validation. Provide architecture support during deployment, production transition, stabilization, and operational handover. Develop technical documentation and knowledge-transfer materials for engineering and production-support teams. Required Qualifications Bachelors degree in Computer Science, Information Systems, Engineering, Data Science, or a related … Dataiku Flows, recipes, datasets, managed folders, scenarios, plugins, APIs, automation, and deployment processes. Experience designing metadata-driven and configuration-driven data-processing platforms. Strong knowledge of Python and SQL-based data solutions. Experience integrating Dataiku with databases, APIs, file systems, enterprise applications, workflow platforms, and reporting tools. Experience with ...

arrangements and operational hand-offs. Design or document the operational processes needed to support the service, including incident, major incident, request, problem, change, release, knowledge and continual improvement activities. Embed availability, capacity, resilience, continuity, performance, security, observability, user experience and supportability requirements into service designs. Help define service levels … SLAs, SLOs, SLIs, operational metrics, monitoring, alerting, dashboards and reporting requirements. Translate service designs into practical tooling requirements, including service catalogue entries, assignment groups, knowledge, CMDB/CSDM data, service mapping and operational workflows. Support the definition and assessment of Service Acceptance Criteria and provide evidence for design assurance ...