2nd Line Engineer
- Hiring Organisation
- James Frank Associates
- Location
- Paddock Wood, Tonbridge, Kent, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum
first point of contact for clients Act as the escalation point for junior Engineers Solid networking understanding, including but not limited to WAN/LAN connectivity, routers, firewalls and switches Knowledge of backup technologies Work towards both individual and team KPIs Ensure a high level of service is provided … team Key Experience: Minimum of 3 years’ experience in a technical support role, confident working up to 2nd Line level Good networking skills, including LAN/WAN connectivity, switches, firewalls and routers Good MS365 knowledge is advantageous Experience with Active Directory, VMware/HyperV Confident acting as the first point ...