ITSM Administrator
- Hiring Organisation
- Sherwood Forest Hospitals NHS Foundation Trust
- Location
- Sutton in Ashfield, NG17 4JL, United Kingdom
- Salary
- £39959.00 to £48117.00
ITSM disciplines, including incident, problem, change, asset, configuration and service request management. You will also support critical integrations with technologies such as Entra ID, LDAP, monitoring tools and configuration management databases, ensuring high standards of data quality, system performance and security. Beyond platform administration, you will identify opportunities for service … knowledge is required. Knowledge of workflow design, service level agreements, escalation rules, automation, service catalogues, dashboards and reporting. Sound technical knowledge of Entra ID, LDAP, role-based access, access control lists and integration with enterprise systems. Understanding of CMDB governance, configuration-item relationships, ownership, lifecycle controls, health measures and data ...