LIMS Support Coordinator
Edinburgh, Scotland, United Kingdom
Element Materials Technology
As a LIMS (Laboratory Information Management System) Support Coordinator for the EMEAA (Europe, Middle East, Africa, and Asia) region, you will play a pivotal role in providing technical support and troubleshooting assistance for users of various LIMS systems. Working closely with the global support team … you will ensure timely resolution of submitted tickets, maintain system integrity, and contribute to the enhancement of LIMS functionalities. This role requires a blend of IT skills for basic troubleshooting and enthusiast-level programming knowledge to address complex issues efficiently. Core Responsibilities: Act as a primary point of contact … for LIMS-related technical support queries within the EMEAA region. Collaborate with the colleagues within the global support team to triage, prioritize, and resolve submitted tickets in a timely manner. Provide hands-on assistance and guidance to end-users in navigating and utilizing LIMS systems effectively. more »
Posted: