knowledge of satellite communication technologies (Inmarsat, VSAT). Familiarity with IP networking principles, including CCNA or JNCIA certifications. Experience with multi-carrier networks (Ka/Ku/L Band, LTE) and bespoke virtual environments. Problem-Solving Abilities: Strong analytical skills to troubleshoot and resolve complex technical issues swiftly. Communication Skills: Excellent interpersonal skills to effectively interact with customers and internal More ❯
enquiries, ensuring expectations and contractual obligations are met or exceeded.Provide 2nd line technical support across multiple systems and services using multi-carrier bearers (Ka/Ku/L Band, LTE), bespoke virtual environments, and related infrastructure.Proactively monitor network systems, investigate alerts, issue reports, and resolve service-related incidents.Troubleshoot IP networks, routing and switching faults, and both fixed and Wi-Fi More ❯
ensuring expectations and contractual obligations are met or exceeded. Provide 2nd line technical support across multiple systems and services using multi-carrier bearers (Ka/Ku/L Band, LTE), bespoke virtual environments, and related infrastructure. Proactively monitor network systems, investigate alerts, issue reports, and resolve service-related incidents. Troubleshoot IP networks, routing and switching faults, and both fixed and More ❯
