Service Desk Team Lead
- Hiring Organisation
- SER (Staffing) Ltd
- Location
- Clitheroe, Lancashire, North West, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £35,000
Role: Service Desk Team Lead Location: Whalley/Clitheroe (On-site initially, hybrid available further down the line) Salary: £30,000 £35,000 (depending on experience) A growing Managed Service Provider is looking for a hands-on Service Desk Team Lead to join their close-knit team. This … service delivery across a varied client base. The Role: Act as the first point of escalation for 1st and 2nd Line support issues Lead from the front by actively handling support tickets across the Microsoft stack Mentor and support the development of a junior engineer Assist with workload management, prioritisation ...