term stores, retention labels, permissions and governance. Establish and maintain governance processes that support content quality, accuracy, consistency, security and effective information lifecycle management. Lead the lifecycle management of SharePoint sites, site collections and OneDrive content, ensuring corporate information is retained and transferred appropriately. Use analytics and performance measures … support incidents within agreed service levels. Maintain service-support knowledge articles, templates, standards and processes, keeping pace with Microsoft updates and future capability roadmaps. Lead the development, maturity and capability of our content communities through learning pathways, training, guidance, events and engaging communications. Build effective relationships with technical teams, internal ...