Lead Customer Project Manager
- Hiring Organisation
- interAct Consulting Limited
- Location
- Town Centre, Northampton, Northamptonshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £65,000 - £75,000 per annum
Remote (UK) |Monthly client site visits | 10% Bonus, Healthcare, Pension + more We’re looking for a Lead Customer Project Manager to take ownership of the end-to-end delivery of our customer implementation and change portfolio. You’ll ensure projects and programmes land on time, in scope, on budget … satisfaction, and retention, refining them based on feedback and adoption data Translate customer needs into implementation plans, configuration decisions, training outcomes, and success criteria Lead day-to-day team operations: resourcing, prioritisation, timelines, and performance against target metrics, stepping in with corrective action when needed Build strong relationships across stakeholders ...