2nd line Service Desk Team Leader
- Hiring Organisation
- ECS
- Location
- Solihull, West Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £45,000
Service Desk Team Leader -2nd line Solihull, West Midlands £40,000 + 20% Shift Allowance (£48,000 OTE) Permanent | 4 on/4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk Shift Manager to lead one of our 24/… customer satisfaction and service delivery. Creating a positive, collaborative, and high-performing team culture. Essential Skills Previous experience in a Service Desk Team Lead, Service Desk Manager, Shift Lead, or similar leadership role . Experience managing and developing technical support teams. Strong customer service and stakeholder management skills. Previous experience ...