2 of 2 Lean Six Sigma Jobs in Crawley

operational excellence in the design of future services, helping the organisation put customers at the heart of every change initiative. Essential experience, knowledge and skills include: Service Design/Lean/Lean Six Sigma/expertise with appropriate certification Proven experience leading complex, user-centred design projects in government or the public sector, applying iterative design … based on user research and feedback. Delivering measurable improvements to the customer experience. Can demonstrate an ability to train others in Service Design and provide mentorship, fostering a collaborative lean design culture across teams and the organisation, acting as a champion for user-centric design and the role effective service design plays in creating services that meet user needs. More ❯

and interpret stakeholders' needs. Excellent verbal and written communication skills. Experience of working within a regulated environment, preferably within the financial sector. Certification in business analysis (ISEB/BCS, LEAN Six Sigma or equivalent) and experience of the application of process design notation and standards (BPMN or UML). Experience of using Business Process Modelling Tools (Visio More ❯