Director of Customer Experience
Goole, East Riding, North East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
new digital service propositions and recurring revenue models, Strong knowledge of Voice of Customer (VoC) practices, customer journey analytics, and continuous improvement methodologies (e.g., Lean, Six Sigma, Service Excellence frameworks), Commercial acumen with an ability to connect CX outcomes to commercial performance (e.g., retention, lifetime value, upsell More ❯
Employment Type: Permanent, Work From Home
Posted: