Customer Success Executive
Bradford, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
JR United Kingdom
an occasional requirement to assist the Extended Support team in handling complex issues and need careful nurturing and management Providing training as needed to customers and partners (LMS will replace this need) Validating, documenting and logging of enhancement requests coming from clients and partners Working with appropriate teams to ensure that (a) architecture and deployment guides, (b) training … are updated and maintained Hosting scheduled calls and remote sessions with key customer and partner accounts to assist and maintain service calls, provide further advice, guidance where needed Learning and understanding Ascertia’s products, PKI, and key regulations including EU eIDAS and GDPR Teamwork, communication, and feedback Working inter-dependently with other departments and supporting the wider Ascertia … product that offers a full range of PKI related services. It is the cryptographic engine that powers SigningHub and includes support for qualified and AATL certificates, central key management, local and remote signing and long-term signature creation and verification.Modular license options exist for CA, RA, OCSP, SCVP, TSA, central signing, local signing, authorised remote signing and long More ❯
Posted: