Customer Success Executive
- Hiring Organisation
- Redline Group Ltd
- Location
- Hatfield, Hertfordshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
Operations teams to define customer needs, share insights and improve overall customer experience. Support digital onboarding and training through the DT Academy/LMS, including content uploads, learner administration and user support. Develop and execute first-line support responses, troubleshooting and guidance for both traditional and digital DT products. Debug … Experience in customer service, technical support or customer success roles, or equivalent industry experience. Proficiency with CRM, ticketing systems and digital tools, ideally including LMS or SaaS platforms. Practical experience with customer support processes, case management, and digital engagement platforms. Strong problem-solving and analytical skills, with high ...