Dynamics Business Central - Senior Support Consultant
Sheffield, South Yorkshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Nigel Frank International
and delivering high-quality customer service in a fast-paced environment. Role Responsibilities Provide 2nd and 3rd line support for Dynamics 365 Business Central and legacy NAV systems Act as the escalation point for complex support tickets across all BC modules, with a focus on finance-related issues Troubleshoot functional and technical issues, identifying root causes and … suggest process or system improvements Assist with testing and deployment of patches, updates and new functionality Provide user training and support post go-live to ensure smooth adoption of systems Knowledge & Skills Strong support experience with Dynamics NAV and Dynamics 365 Business Central Proven background in handling complex support cases within a Microsoft Partner or end-user environment Excellent … across finance, sales, purchasing, inventory and warehousing Strong communication skills and ability to manage client expectations effectively Logical problem solver with great attention to detail Familiarity with support ticketing systems and service desk processes What's on Offer Salary up to £50,000 25 days holiday plus bank holidays Remote or hybrid working options to suit your lifestyle Progression More ❯
Employment Type: Permanent
Salary: £45000 - £50000/annum
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