1 of 1 Legal Jobs in Brentwood

multiple brands. Lead the design of seamless customer journeys via email and live chat, including chatbot responses and agent handoffs. Collaborate with teams across Operations (Customer Service & Sales), Marketing, Legal, Compliance, and more to ensure content is accurate, compliant, and on-brand. Monitor performance with regular reports and use insights to boost use of self-service channels, reduce contact volumes More ❯