Import Customer Service Coordinator-Ocean
Basildon, Essex, South East, United Kingdom
First Choice Staff
delivery. Liaise with customers and colleagues to ensure all customer spreadsheets and special instructions are followed. Identify and provide early warning to your direct line manager on any issues and problems that could have an adverse effect on deadlines. If not available, escalate to the account manager shown on … the client file. Take ownership of accounting issues and queries as and when directed by management, ensuring these are dealt with within 48 hours. Assist with insurance claims in line with company procedures as and when requested by management. Complete weekly & month end routines as directed by your … line manager. Ensure all Client SOPs & SLAs are followed at all times. KNOWLEDGE, SKILLS AND EXPERIENCE Good Ocean freight Knowledge on Imports A pro-active attitude Excellent customer service skills Excellent communication skills Able to work and meet deadlines Possess team player qualities. Able to plan ahead Computer literate more »
Employment Type: Permanent
Salary: £30,000
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