15 of 15 Line Management Jobs in Cheshire

easier, society fairer and our planet green Overview: The Shift Lead/Manager is responsible for overseeing the shift team, which consists of a mix of 1st and 2nd line engineers, ensuring full 24/7 ITPS coverage. A key part of the role is maintaining appropriate staffing levels, managing workloads, and implementing new workstreams. This position functions similarly … to a service desk management role, requiring a proactive approach to team performance, service quality, and operational efficiency. Collaboration with other teams within the operations department is essential to ensure seamless work handovers. The shift team is responsible for event management and serves as the first point of contact for SOC and EDR alerts. They play a critical … role in monitoring and responding to security and infrastructure events, ensuring swift incident resolution and minimizing disruptions. You will report to the End User Manager for line management but will be fully responsible for your area, taking ownership of its performance and development. Core Responsibilities: Take full ownership of the shift team's performance, proactively driving improvements and More ❯

easier, society fairer and our planet green Overview: The Shift Lead/Manager is responsible for overseeing the shift team, which consists of a mix of 1st and 2nd line engineers, ensuring full 24/7 ITPS coverage. A key part of the role is maintaining appropriate staffing levels, managing workloads, and implementing new workstreams. This position functions similarly … to a service desk management role, requiring a proactive approach to team performance, service quality, and operational efficiency. Collaboration with other teams within the operations department is essential to ensure seamless work handovers. The shift team is responsible for event management and serves as the first point of contact for SOC and EDR alerts. They play a critical … role in monitoring and responding to security and infrastructure events, ensuring swift incident resolution and minimizing disruptions. You will report to the End User Manager for line management but will be fully responsible for your area, taking ownership of its performance and development. Core Responsibilities: Take full ownership of the shift team's performance, proactively driving improvements and More ❯

where required, conducting disciplinary, grievance and appeal hearings. Proactively manage and develop accident reduction initiatives and communication to help contribute to a safer work environment. Actively manage KPIs in line with customer expectations, on time delivery windows, customer service levels and voice of the customer on a daily basis. Encourage a culture of excellent customer service right first time … with the team Ensure department operates in line with all company and customer procedures and requirements relating to Health and Safety Ensure processes and procedures are adhered to throughout the operation, with focus on health and safety Ensure sufficient resource is available to meet performance expectations, including managing recruitment and agencies Responsible for driving high levels of employee engagement … skills including Microsoft Office applications Excellent communication skills Works well under tight deadlines with a keen eye for detail and a right first-time approach Software experience, Kronos time management and Oracle would be an advantage Able to work shift work, including weekend working (required) Able to implement and manage change Able to resource plan, ensure maximum use of More ❯

division in Chester. This is a full-time hybrid position, ideal for someone who thrives on technical leadership while remaining close to the code - combining engineering excellence with people management and product delivery in a fast-paced, customer-driven environment. The successful candidate will lead a team within the Credit Cards Engineering function, delivering critical features that power digital … the full software development lifecycle - from concept through delivery - producing maintainable, testable, and scalable software systems. Lead a team of up to 7 engineers, providing technical direction, coaching, and line management support. Stay hands-on (approximately 50%) in writing clean, well-tested code across modern frameworks and platforms. Collaborate closely with product managers, architects, and fellow engineers to More ❯

act as the conduit between delivery teams, strategic partners, and internal capability development. Day-to-day, you'll lead systems engineering strategy and functional excellence, overseeing delivery across requirements management, integrated test and evaluation, model-based systems engineering, and system architecting. Lead systems engineering across multiple project streams and serve as Senior Engineering Manager equivalent Own and maintain key … functional strategies, plans and procedures, including the PP&E Systems Engineering Management Plan (SEMP) Support and mentor CNL systems engineers, demonstrating best practice and developing team capability Provide line management to CNL staff within the SE function Lead the development of organisational design for SE delivery within the PP&E Programme Oversee technical SQEP assessments for incoming … of the Principal Systems Engineer Leadership of systems engineering delivery across multi-package, complex programmes Strong background in safety-critical or regulated environments (e.g. defence, nuclear) Experienced in requirements management, V&V, systems architecting, and MBSE Ability to lead capability development, mentor teams and coordinate technical delivery Qualifications for the Principal Systems Engineer A degree in a relevant engineering More ❯

levels of quality. Delivery of all design and engineering to meet the requirements of Design Reviews and HAZOPs within Project procedures. Supervision of less experienced engineering employees, engineering resource management and interviews. Position in Organisation: Reporting to Principal Engineers with ultimate line management responsibilities being with the Chief Engineer within your discipline Reports to Principal Engineer, Team … the project Key Accountabilities: Design, Specification, Procurement, Supply/Manufacture Liaison, Installation, Acceptance Testing, Commissioning and Operator Training in Nuclear Engineering Projects Liaison with multi disciplines Technical Consultancy Project Management including quality, progress and cost control including documentation Sales Support and Customer care Manage Contractors and Sub Contractors, Staff Development Manage safety by developing and reinforcing the safety culture More ❯

what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯

and willingness to learn in a fast moving environment. Freedom to work from home, customer visits expected. Opportunities to progess into Key Accounts or Leadership in the future. Experienced Line Manager who is adept at coaching and development. Fantastic wrap around benefits package, as expected from a multi-billion $ turnover consulting group. More ❯

what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯

what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯

hours of Monday - Friday 8:30am – 5:00pm/9:00am – 5:30pm. Your responsibilities day to day will be: Ensure phone answering takes priority and is answered in line with company guidelines (3 rings). Log all relevant queries on Customer Relationship Management system (Salesforce), ensure Service Level Agreements (SLA) are met and notes are kept up … to date on ongoing cases. Resolve all ‘owned’ queries in line with company guidelines/SLAs. Manage customer expectations always – quoting realistic timeframes to complete tasks. Pass any sales opportunities identified through customer conversation to the Account Manager. Ensure Salesforce and GDPR rules are adhered to in line with company requirements. Continual Improvement - Identify process or procedures, providing … evidence of change details/benefits to the Line Manager. Keep up to date on the Radius Telecoms & IT product portfolio. Qualifications Experience in an admin heavy/office environment. Experience in working as part of a team Telecoms knowledge/experience in the industry is desirable Proficient in the use of Customer Service Management system – Salesforce is More ❯

Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD/your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon More ❯

Group Working cross-departmentally to solve challenges with the customer at the heart of everything you do Updating business systems and CRM Qualifications Experience in a Customer Service, Account Management or Desk-based sales position preferred but not essential Computer literacy, specifically in Microsoft Office packages and business CRM platforms such as Salesforce Able to demonstrate a 'common sense … approach to problem solving in the operations environment Manage own workload effectively and support your line manager with reporting Interpersonal skills with the ability to influence decision/non-decision makers Strong team building skills and an ability to build effective relationships with customers Enthusiastic self-starter, driven by the intent to succeed and achieve company goals Additional Information More ❯

excellence. Key Responsibilities Lead day-to-day support operations for SAP technologies across a global environment, ensuring optimal performance, availability, and compliance with SLAs. Oversee Incident, Problem, and Change management processes, acting as the escalation point for support-related issues. Manage vendor relationships for SAP support and Application Management Services (AMS). Drive continuous improvement through KPI monitoring … and service optimisation. Ensure compliance with internal controls, audit requirements, security standards, and licensing regulations. Lead SAP change and release management processes. Provide strategic direction for BAU SAP projects. Line manage a multi-functional SAP support team, including functional consultants, BI development, and governance. About You Proven track record in leading application functions through significant growth and transformation. … SAP technologies, particularly S/4HANA. Experience managing remote and outsourced teams. Strong communication skills, able to engage technical and non-technical stakeholders. Knowledge of SOx-compliant environments. Budget management experience. Why Join? This is a pivotal opportunity to take a leadership role in a large-scale SAP transformation, ensuring service excellence while supporting the final stages of an More ❯

exciting projects globally for multiple customers. It comprises highly specialized engineers across Automotive, Aerospace and Industrial Heavy Machinery. The Role: The role involves developing and implementing vehicle End-of-Line (EOL) test routines and processes to validate electrical systems during manufacturing. Responsibilities include managing EOL test equipment, improving First Time Through (FTT) rates, and collaborating with multidisciplinary engineers to … authoring tools Develop and implement processes to bring up and validate the vehicle's electrical systems during manufacturing processes. Develop and implement systems to manage and maintain End-of-Line (EOL) test equipment Lead initiatives to improve EOL FTT (First Time Through rate) Work closely with multidisciplinary engineers to collect and interpret the component and vehicle level requirements and … tool customizations to optimize and automate the software updating process. Provide on-site support to manufacturing partners to manage vehicle bring-up including troubleshooting of vehicle systems, end-of-line testing, and sensor calibration. Key contacts: Launch Manager, Line Manager, Project/Program Manager, Heads of Departments, team members, Manufacturing partners and vendors, industry experts, external organisations, agencies More ❯