1 to 25 of 108 Line Management Jobs in the North West

Maintain a detailed technical and functional knowledge of the current workforce solution to influence senior stakeholders within user organisations in order to maximise the benefits offered through greater optimisation. Management of the Implementation Function 1. Supporting the Implementation Lead in the running of the Implementation function. Support the setting of strategic goals and operational procedures that will allow the … reporting frameworks on user organisations readiness that support decision-making into the programme and provide visibility across both current system optimisation and future implementation status and planning. Stakeholder Relationship Management 1. Build and manage relationships with the future supplier and within NHS regions, including ICBs/ICSs and user organisations at all levels and wider stakeholders to foster engagement … where required and representing the NHSBSA on regional and internal project boards as required. Developing the capabilities of the User Organisations 1. Use available frameworks to assess the change management, and wider capabilities needed for a user organisation to both optimise the current ESR solution and to successfully implement the future solution. 2. Work with user organisations to encourage More ❯

seeking an experienced Principal Engineer to expand our capacity in the north of England. The role will nominally be based out of Manchester, but candidates will be considered in line with our agile/hybrid working policy. The team works on projects across all of our global business areas - Mobility, Places and Resilience. We work in a wide variety … sustainable design solutions for leading public and private sector clients. The role provides a variety of interesting projects, opportunities for career progression and will combine technical delivery and deliverables management with hands-on design work. We are seeking to locate a career minded Principal Engineer who has gained proven work experience in leading the design and management of … applicant would manage the delivery of projects to meet budget, timeframe and quality targets, meeting or exceeding client expectations, work on bidding, support the growth of our team through line management and mentoring, and be an active member of our Community of Practice which aims to improve standardisation and quality. Role accountabilities: Reporting to the Technical Director/ More ❯

and managing Perfomance. This position is paramount within the business and you will need to have excellent people skills and be able to implement changes and procedures. Main Duties Line management of the Facilities Helpdesk team, with overall responsibility for timely delivery of all reactive, project and planned tasks, and responsibility for being Super User of the Concept … Evolution system Management of the CAFM system and the team to ensure accurate and live updating, compliance against the SLAs, KPIs and contractual obligations as noted in the Facility Management Agreements and to assist the Contract Manager and National Operations Manager in ensuring service delivery is achieved for the contract. Financial management which includes Raising Purchase Orders … and Invoicing and approvals Delivering of training, and supporting the Contract Manager and National Operations Manager as required. Implementing Accountable to implementation, monitoring and management of all Helpdesk processes and working practices to ensure that the team works with clear structure and direction. Performance Management of all CAFM and Compliance related activities Statutory Compliance Operational and Contractual Compliance More ❯

Leader to join our diverse and innovative team. The IT Service Desk Team Leader at Lookers is responsible for leading and managing the performance and development of both 1st Line Service Desk Agents and 2nd Line Support Agents, ensuring consistent and high-quality IT support is delivered across the business. Responsibilities This role exists to oversee the successful … delivery of technical support services, in line with agreed SLAs and KPIs tailored to each support tier, while driving customer satisfaction and continuous service improvement. The Team Leader plays a critical role in ensuring operational alignment across support levels, escalating issues effectively, and supporting the wider goals of IT Operations and business continuity. Team Leadership & Line Management Directly manage a team of 1st Line (Service Desk) and 2nd Line Support Agents. Provide day-to-day leadership, coaching, and support to ensure the team meets defined individual and group KPIs. Conduct performance reviews, development planning, and support career progression within the team. Promote a collaborative and accountable team culture that focuses on delivering excellent user More ❯

understand and resolve data issues. Ensuring we meet data-related regulatory requirements. Leading the creation of documentation and data cataloguing to capture technical data definitions and terminology. Carrying out line management responsibilities including coaching, 1 to 1s, performance management, and development plans. What we're looking for: Experience in a senior data governance or data management role. Excellent understanding of data governance frameworks, data quality principles, and data lifecycle management. Familiarity with Business Intelligence and reporting tools. Line management experience would be beneficial. ForHousing is an equal opportunities employer and welcomes applications from all sections of the community. Please note we reserve the right to close this advert early, depending on application volumes. More ❯

as passionate about helping our people get more out of life too; building careers with real growth, a sense of purpose, belonging and wellbeing. About the role The Data Management & Quality Lead is a key leadership role to support our group wide data strategy. As such, you will be responsible for transforming and improving data management practices across … costing the business or affecting customer behaviour. You will work with data owners/stewards in operational business domains to inform them of their accountabilities and responsibilities for the management and treatment of data, reporting data governance policies and standards alignment, recommending any remedial action, and tracking and reporting progress to data owners and the central data governance function. … You will represent the team at Tech CARM, Commercial Triage, and Data Risk Committees, providing regular updates to external regulators on data risk mitigations, initiatives, and measurement against data management best practices. You will play a critical role in setting the vision and strategy for data management across the group, by providing a roadmap for key capabilities such More ❯

as a team leader within the Strategic Threat Intelligence team, reporting to the Strategic Threat Intelligence Manager. As a senior member in this team, you will have some limited line management responsibilities but will be expected to be heavily involved in the training and mentoring of other Threat intelligence team members, as well as supporting the overall growth … work where you will need to be able to manage multiple internal and external stakeholders. Key Accountabilities Support the development and growth of our Strategic Threat Intelligence capabilities in line with our overall Threat Intelligence and Corporate Strategy Support and lead the delivery of Regulator-driven Threat Intelligence Engagements (CBEST, TIBER, CORIE, iCAST, AASE) Deliver services from our Threat … Intelligence portfolio: Online Exposure Assessments, VIP Assessments, Threat Intelligence Maturity Assessments, Strategic Threat Landscape Reports and Regulatory Threat Intelligence. Have limited Line management responsibilities as the team grows Play a key role in setting the intelligence direction and collection priorities for NCC Group. Work under operational time pressure, be expected to self-manage tasks, meet deadlines in support More ❯

and services within a defined pillar of the omni-channel platform. The role involves assisting with project coordination, stakeholder engagement, requirement capture and creation, User Acceptance Testing (UAT), release management, data analysis, and customer support.? This is truly an exciting opportunity to grow and learn in a fast-paced and innovative environment. The right candidate will be able to … Managers and other members of the team. Key Responsibilities - Support the Product & Delivery Managers in the delivery of great new products and services.? Assist with project coordination, including task management, risk management, and communication with stakeholders? Engage with stakeholders to gather and understand their requirements, and to ensure that their needs are met, with a focus on the … About You Strong UX experience using Figma, UsabilityHub and Lookback (or similar) Ability to influence 3rd parties Able to work under pressure in a fast paced environment Strong stakeholder management skills Line management experience More ❯

Infrastructure Manager/London (Office Based 5 Days Per Week)/Immediate Start/Competitive Pay This role will provide on premise physical and logical Infrastructure Management to all areas of the firm including Operations and Support and will require hardware, software, and network activities to keep PCs, Servers, and Networks running smoothly. This role will also require understanding … things that are not part of the formal job description. The position will also implement and manage information security for use of cloud services as well as security configuration management which pertains to infrastructure activities. This individual will set direction for Infrastructure ensuring members of the team are all cross trained, making sure staff have clear areas of responsibility … this team by holding regular 121s, setting annual objectives, encouraging collaboration, and supporting individuals to achieve their full potential. This position requires you to get hands-on, providing incident management, change management and/or problem solving to support the team. The ideal candidate for this position must possess certification in CISCO networks or equivalent, including network switches More ❯

Project Management Plan, execute, and monitor a variety of digital projects, including website builds (from inception to launch), ongoing design and development retainers, and individual ad-hoc requests from our client base. Manage ongoing website maintenance and designer retainers, communicating deliverables with clients, ensuring everything is scheduled and the retainer stays on track and within budget. Scope out new … consistent communication with internal teams, clients, and external partners throughout the project lifecycle. Track project progress, monitor budgets, and provide regular status updates to stakeholders. Implement and maintain project management best practices and methodologies. Ensure all project deliverables meet quality standards and client expectations. Support with project phases, such as content upload and testing. Manage project closure, including post … project reviews and lessons learned. Financial Management Manage project budgets effectively, ensuring projects are delivered within allocated resources. Track and report on retainer utilisation and ad-hoc request costs. Forecast resource needs and manage freelance budgets. Stakeholder Management Build and maintain strong relationships with internal and external stakeholders, including clients and freelance partners. Act as the primary point More ❯

Join Police Digital Service as NMC Cyber Incident Management Lead £65,000 - £70,000 About Police Digital Service Police Digital Service strives to be the go-to partner for technology developments and programmes across UK policing. The National Management Centre (NMC) is part of Police Digital Service and provides visibility and control of information risks for policing. It … Responsible for the co-ordination and effective reporting of cyber security incidents within the NMC, along with any issues concerning quality and delivery of the service. You will have line management responsibility for the team of Cyber Incident Leads. Accountable for the evolution and development of the Incident Management Service with regards to continuously improving People, Processes … with agreed timeframes. Responsible for ensuring on-call rotations are in place and be available to support if required. Responsible for the quality and standard of all NMC Incident Management outputs. You will be expected to deputise at the NMC Senior Leadership Team level for the Cyber Detect and Response Manager as required. This involves direct accountability to the More ❯

business at a range of high level governance, project and other boards. Act as an empowered deputy for the CSTS Deputy Director. You may be expected to undertake task management or line management responsibilities and will provide peer reviews and coaching and mentoring as appropriate. Lead and work collaboratively with project managers and programme leads to provide … on the delivery of cyber services from our service catalogue, while supporting our Secure By Design security lifecycle. Act as initial escalation point to deal with incidents and problem management ensuring problems get resolved and issues are addressed at the right level. Collaborate with Enterprise Security Risk & Resilience team to manage and handle Cyber Security risks arising from our … business and non-technical audiences at all levels, presenting with excellent written and verbal skills. Knowledge of leading standards such as NIST and topics such as Security Controls, Risk Management, Cloud technologies and Zero Trust Architecture. Desirable Criteria Ideally, you will also have experience of: Leading multi-disciplinary security teams and building strong relationships across team/business area More ❯

Joselyn Search are currently looking for an experienced FM Helpdesk Manager to work on behalf of a National FM service provider based in Liverpool, Merseyside. Reporting into the Senior Management Team and working alongside the existing office team, the successful candidate will be responsible for the overall management of the Helpdesk team, ensuring timely delivery of all planned … bonus Enrolment in company pension scheme Life Assurance Scheme Key duties & Responsibilities Experience operating in the PFI/PPP FM or similar complex facilities services operation where CAFM data management is key to delivering excellence Performance Management of all CAFM and Compliance related activities, including, Statutory Compliance, Operational and Contractual Compliance, SLA Management, KPI Adherence, Management … accuracy of record keeping, rectification times, call categorisation and task allocation. Weekly auditing of all Rechargeable Tasks, Trackers & Folders inclusive of damages, lifecycle and general recharges Recruitment, training, and line management of Contract Coordinators Ensure that there is an alignment of processes & resources Create a transparent audit trail for outstanding work and work completed Ensure that all key More ❯

an established and growing Environmental Planning team with an opportunity to engage and learn from a vast range of technical experts across our engineering, environmental, planning, sustainability and project management departments. Whilst you will be expected to support and manage a range of predominantly EIA projects within a consultancy environment, the role will also provide the chance to broaden … skills and experience within team and project management, business development and technical assessment areas. This senior leadership role within the team, reporting to the Head of EIA and Natural Capital, would offer an opportunity to influence its direction, particularly in terms of forthcoming changes to policy and emerging sectors and technologies, and play a fundamental part in its success. … Director and Technical Director will be commensurate with experience, but it would be expected that each gradewill be responsible for providing technical and commercial leadership within the team, senior management and direction of the environmental planning, consenting and construction environmental management process for a variety of projects/sectors. You will be supported by other senior team members More ❯

of software, data, privacy, and digital marketing , the team will develop solutions that drive real business impact. The squad is accountable for key capabilities such as: The collection and management of user consent through cookie management Data integrations with our trusted 3rd partiesthat provide the TVG Marketing team with quality, rich data to feed campaign execution and measurement … First Party Data Activation - leveraging our data asset to improve the customer experience and drive customer engagement Oversight of digital data management and tagging across diverse platforms Orchestration of servicesIntegration and orchestration of services across AWS , Google Cloud , Celebrus and OneTrust Key Responsibilities Analysis, design, architecting and development of AdTech data solutions for deployments to the Data Lake and … with Terraform. Working knowledge of test tools and frameworks such as Junit, Mockito, ScalaTest, pytest. Working knowledge of build tools- Maven, Gradle, SBT or equivalent. Understanding of source control management and associated tools such as Git/Bitbucket. Experience in the use of CI/CD tools such as Jenkins or an understanding of their role. Experience with Apache More ❯

user experience through effective system design and API integration. Champion and manage an evolutionary architecture approach, communicating architectural direction across the Department for Transport family and wider government. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line … business architecture to support improved organisational outcomes, strategic decision-making, architectural governance, and optimal business design. An excellent applied knowledge of modern technical architectures, cloud technology, IT infrastructure, data management, and software development lifecycle management—ideally with experience in enterprise systems such as CRM, compliance, and automation platforms. Considerable experience of driving and delivering technological change at pace More ❯

communication skills and enjoy helping the development of others? Got your interest? Then look no further What the role has to offer: Opportunity to step up to an engineering management position Good opportunity to learn in a different engineering domain Be able to stretch your thinking by working on a challenging & complex programme About the team/rewards You … will need to ensure that the Engineering Processes are applied correctly and appropriately on the project to company, legislative, regulatory and international standards. Your role will include includes significant Management responsibility for engineering strategy and direction and may have direct line management responsibilities for staff on Project. Applicants must be eligible to obtain UK SC Level Security … encourage you to have informal chat with the Talent Acquisition Partner. Thales is an equal opportunities employer and diversity and inclusion are integral to the success of Thales. In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up More ❯

easier, society fairer and our planet green Overview: The Shift Lead/Manager is responsible for overseeing the shift team, which consists of a mix of 1st and 2nd line engineers, ensuring full 24/7 ITPS coverage. A key part of the role is maintaining appropriate staffing levels, managing workloads, and implementing new workstreams. This position functions similarly … to a service desk management role, requiring a proactive approach to team performance, service quality, and operational efficiency. Collaboration with other teams within the operations department is essential to ensure seamless work handovers. The shift team is responsible for event management and serves as the first point of contact for SOC and EDR alerts. They play a critical … role in monitoring and responding to security and infrastructure events, ensuring swift incident resolution and minimizing disruptions. You will report to the End User Manager for line management but will be fully responsible for your area, taking ownership of its performance and development. Core Responsibilities: Take full ownership of the shift team's performance, proactively driving improvements and More ❯

user experience through effective system design and API integration. Champion and manage an evolutionary architecture approach, communicating architectural direction across the Department for Transport family and wider government. Great line management is important to them as an organisation, and they will equip and support line managers to develop the skills they need. They aim to empower line … business architecture to support improved organisational outcomes, strategic decision-making, architectural governance, and optimal business design. An excellent applied knowledge of modern technical architectures, cloud technology, IT infrastructure, data management, and software development lifecycle managementideally with experience in enterprise systems such as CRM, compliance, and automation platforms. Considerable experience of driving and delivering technological change at pace within a More ❯

harm. This involves continuous monitoring and analysis of network traffic, system logs, and other data sources to identify unusual patterns or behaviours that may indicate a security threat. Vulnerability Management: Identify and address security weaknesses in our systems. Conduct regular vulnerability assessments, apply patches and updates, and implement security controls to mitigate risks. Defence Management: Oversee and fine … policies and processes to ensure that all technology remains secure and compliant. Ensuring that all security layers align against our Internal Security Standards and Statutory and Regulatory obligations. SIEM Management: Manage, monitor, and respond to security incidents and events using the Council's Security Incident and Event Monitoring (SIEM) platform. Ensure timely detection, analysis, and response to security incidents … and skills that include: IT Security Operations Experience: Recent experience as a senior member of a multi-disciplinary team managing operational security (firewall, content filtering, DMZ, Pen Testing, Vulnerability Management) and external managed service partners. Security Qualifications: Accredited to a recognised Security qualification (e.g., CISSP, CCP, CCSP). The successful candidate must be willing to work towards obtaining a More ❯

resolution of complex technical issues. Assess the current infrastructure and look for opportunities to insource support when available. Lead, Develop and support a team of Senior Infrastructure engineers. Great line management is important to them as an organisation, and they will equip and support line managers to develop the skills they need. They aim to empower line More ❯

resolution of complex technical issues. Assess the current infrastructure and look for opportunities to insource support when available. Lead, Develop and support a team of Senior Infrastructure engineers. Great line management is important to them as an organisation, and they will equip and support line managers to develop the skills they need. They aim to empower line More ❯

life cycle. This includes complying with the data strategy and providing oversight and advice to other data architects who are undertaking the design of data models and supporting the management of metadata. The Senior Data Architect also provides guidance to other architects (such as Enterprise Architects and Solutions Architects) to make sure that organisation's systems are designed in … role in leading data architecture contributions to enable and standardise approaches to indexing data in the ONS, designing data and metadata standards for ONS outputs to enable our Content Management System and strategic API to serve the user needs, and supporting the design and delivery of the Enterprise Metadata Management Data Model capability. Responsibilities include, but are not … to ensure data architecture plays a key role in the design of ONS indexing. Lead on data architecture contributions to support the design and development of the ONS Content Management System and API. Contribute to the design and delivery of our Enterprise Data Management programme, which includes our Enterprise Data Model, and Enterprise Metadata Management. Participate in cross More ❯

of defects leaks into production Support the DevOps culture ways of working, ensure teams have the necessary skills and capabilities to build, release and support the workstream's software Line manage the Engineering Managers in your workstream Work closely with support and other technology functions, to ensure we have an effective 3rd line support who are proactively keeping … towards. Working closely with your fellow Heads of Engineering's and with other functions within Betfred to define measures and improvements to our engineering capabilities Report back to senior management on engineering personnel, process improvements, impediments Participate and encourage learning activities, promoting the learning culture from within, and identifying knowledge gaps that need to be plugged through internal or … external training Work closely with other technology functions, to ensure we have an effective 3rd line support who are proactively keeping the production systems healthy, identifying and resolving potential problem areas before they become problems. To champion technical requirements within your workstream necessary to implement Betfred's Technology Strategy To share learnings and achievements of your workstream with other More ❯

other operational needs. For the first three months of your probation period, you will expect to work Mon-Fri in the Manchester office. Once you have authorisation from your Line Manager to work from home after the three-month probation meeting, you will be able to WFH on a rotational basis. In addition, there will be a requirement for More ❯