2 of 2 Line Management Jobs in Portishead

We are looking for an experienced ITSM Principal Analyst to join our team and contribute to the development of our IT Service Management strategy. This role involves supporting key ITSM processes, including Service Acceptance, Change, Incident, Problem, and Service Request, while ensuring efficient service delivery in line with ITIL best practices. At Avon and Somerset Police, we're … required). Main Responsibilities: Collaborate with other senior leaders, technical teams and stakeholders to resolve service issues promptly Acting as a subject matter expert (SME) within your specialist Service Management area to oversee and improve ITSM processes, ensuring adherence to ITIL frameworks Ensuring the organisation has a range of practical options to enable the analysis, design, development, installation, configuration … of all devices, infrastructure and applications. Responsible for leading and managing a technical team, organising and delegating workloads to effectively manage demand and resourcing. Work collaboratively with the Project Management Office (PMO), Design, Support Teams to ensure the service acceptance process is understood, aligned & embedded into their project lifecycle process and delivery. Lead on the analysis and investigations into More ❯

based in Kidderminster. The successful onsite IT engineer will travel all across the UK to deliver, install and decommission IT equipment for customers. Key responsibilities: Desk setups including cable management/Testing/App downloads and testing Re Build and installation of Furniture and IT including Cable Management and Testing. Setup and running of a Tech Bar at … customer site including basic assistance/scheduling/IT exchange. Manage Print Services including Configuration and safe installation at customer site Stripping down assets to component level. Asset Management Destruction of Data Baring components. Shredder operation. Effective communication with project and line manager with onsite progression. Escalate issues or concerns Ensure good customer satisfaction is delivered Benefits More ❯