Desktop Support Technician Apprenticeship
- Hiring Organisation
- Telford College
- Location
- Haybridge Road, Wellington, Telford, Shropshire, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,392 a year
Deliver an effective and customer focused help desk.: Acting as one of the first points of contact for the IT/digital support contact line, recording support requests in relevant systems and support of the end user with their query/issue (Escalating if necessary) Respond to support calls … OneNote) Report/diagnose/record and resolve all college hardware and software faults Install software packages to run under college operating systems, in line with the college IT security policy Support the network team with testing of new software, hardware and computer images prior to cross-college roll ...