L2 Support Engineer (Nottingham based) Tech Nottingham
Nottingham, Nottinghamshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Nexgencloud
We are seeking a detail-oriented and customer-focused L2 Support Engineer with a strong grasp of REST APIs an intermediate understanding of Linux operating systems / core functionality and ideally foundational skills in OpenStack and Kubernetes. The ideal candidate will be adept at troubleshooting, managing incoming … REST API calls and interactions as well as utilising API commands to facilitate support operations. Issue Diagnosis: Analyse log files, script outputs, and command-line feedback to identify and resolve technical issues across various operating systems and tools. Ticket Management: Handle support requests effectively … Required Skills: Technical Skills: Understanding of REST APIs and their use in modern applications. Familiarity with ticketing systems and workflows (EG: hubspot) Intermediate Linux and windows knowledge, with the ability to navigate, troubleshoot and perform basic system operations. Entry-level experience with OpenStack and Kubernetes management. Technical More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: