1 of 1 Logistics Jobs in Oldham

are seeking a proactive, people-focused Customer Service Manager to lead and elevate our customer service operations. In this key role, you’ll oversee customer and client communications, returns, logistics, and reseller support, ensuring a seamless experience from order to delivery. The ideal candidate will be adaptable, highly organized, and detail-oriented, with excellent communication skills and a passion for … a smooth, consistent experience. Drive customer satisfaction and ensure service excellence at every touchpoint. Build and maintain strong relationships with key partners and customers, continually enhancing their experience. Coordinate logistics and transport arrangements to support business operations as required. ITAD/Ex-Lease Operations Support key partners throughout the ITAD process. Liaise with clients and arrange collections using approved carriers. … Monitor and ensure adherence to service level agreements (SLAs). Reseller Support Ensure all customer complaints are resolved promptly and effectively, collaborating with internal teams to prevent recurrence. Coordinate logistics to align with specific order requirements and timelines. Accurately enter all purchase orders (POs) into the system to maintain up-to-date and reliable records. Provide timely ETAs, process updates More ❯