Customer Success Manager
Milton Keynes, Buckinghamshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
VitalSource Technologies LLC
Financial Health & Growth: Monitor financial trends, protect and grow annual recurring revenue (ARR), manage contract optimisation, and identify opportunities for upselling and cross-selling using tools such as Qlik, Looker, and Metabase . Operational Excellence: Track progress on internal deliverables, maintain detailed documentation in Salesforce, and capture key customer-specific business knowledge. Solution-Oriented Approach: Provide creative solutions to complex … skills. Ability to manage multiple priorities and customer requests effectively. Strong problem-solving capabilities and attention to detail. Comfortable navigating cross-functional environments. Preferred Skills: Proficiency in Salesforce, Qlik, Looker, Metabase , and Microsoft Office Suite. Ability to analyze financial and performance metrics. What We Offer : Hybrid working model: We offer flexible working options, allowing you to split your time between More ❯
Employment Type: Permanent
Salary: GBP Annual
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