switching, Microsoft365, Windows, AD, and VMware Clear troubleshooting skills and ability to manage competing priorities under pressure Familiarity with ITIL processes and strong documentation habits Certifications such as CCNA, MCP, MCSE, or VCP are advantageous Professional Attributes: Communicates clearly with both technical and non-technical colleagues Self-motivated and detail-oriented with a strong sense of ownership Comfortable working independently More ❯
City of London, England, United Kingdom Hybrid / WFH Options
SUBCO
and resilience of SUBCO’s digital backbone. Key Responsibilities Proactively monitor all network infrastructure, including fibre systems, optical transmission, IP routers/switches, and environmental telemetry using tools like MCP, Observium, and New Relic. Triage and resolve network events and incidents in accordance with SLAs, escalating appropriately via Jira Service Management. Maintain accurate and timely updates within incident and change … Service Operations and Service Transition Competent in executing and reviewing Method of Procedures (MOPs) for planned work and changes Experience with monitoring, alerting, and observability platforms such as Observium, MCP by Ciena, and New Relic Clear and calm communicator with the ability to effectively manage customer expectations and internal escalations under pressure Strong documentation habits, including incident summaries, PIRs, and More ❯
threat intelligence feeds for machine learning purposes . Experience with major managed cloud services for general infrastructure and AI/ML service use cases , particularly on AWS. Exposure to MCP architecture either as a producer or consumer of services . The reward package An excellent range of benefits including: Hybrid and flexible working options Minimum of 33 days holiday per More ❯
of shipping reliable AI systems to production Valuable Additional Skills: Experience with goal-oriented and autonomous agent architectures Financial domain knowledge or fintech experience Experience with tool-using agents (MCP, API integration, data processing) Methods for agent monitoring, logging, and performance analysis Experience with model fine-tuning and evaluation for domain-specific applications Background in reinforcement learning or agent training More ❯
