Strong understanding of hardware, software, networking, and IT security principles. Familiarity with ServiceNow, ITIL, and common ticket management systems. Excellent communication, problem-solving, and customer service skills; certifications (CompTIA, MCP, MCSE) are a plus. About Planet Pharma: Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our More ❯
Strong understanding of hardware, software, networking, and IT security principles. Familiarity with ServiceNow, ITIL, and common ticket management systems. Excellent communication, problem-solving, and customer service skills; certifications (CompTIA, MCP, MCSE) are a plus. About Planet Pharma: Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our More ❯
and Level 2 role you will have the following skills: Associates degree in Computer Science or related discipline. Equivalent work experience will also be considered. MicrosoftCertifiedProfessional (MCP) or MicrosoftCertified Systems Engineer (MCSE) certification is desirable. Must have excellent understanding of personal computers, peripherals and associated accessories. Solid understanding of personal computing applications (Office, email, etc.). Excellent More ❯
