Service Desk Analyst (Customer Service/Triage) Location: Camberley, GU15 3YL (Office based role) Working hours: 37.5 hours per week, Monday to Friday Job type: Full time, Permanent Competitive starting salary - At the desk training - 26 days annual leave and Public bank holidays Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agents/Helpdesk Operators … would welcome and consider experience in a retail, customer service, call centre, coordinator/coordinating, or administration environment, though on-the-job training will be provided. Proficiency in using MicrosoftOffice programs, Like MS Word, MS Excel, MS Outlook, and MS Teams, would be required. If you're eager to start and develop a career as a … Assistant or Customer Service experience in a demanding environment is ideal (service desk, customer service, helpdesk, call centre , retail, public sector etc.) Computer literate and a confident user of Microsoft programmes; Microsoft Word, Microsoft Teams, Microsoft Outlook, Microsoft Excel Triage/call handling/telephone-based customer service/customer service assistant experience is welcomed More ❯
Sales Engineering team Requirements of the Applications Engineer (based in Camberley): Bachelor's Degree in Electronic Engineering or related discipline Knowledge of RF components and sub-systems Proficiency in MicrosoftOffice tools (Word, Excel, PowerPoint) Strong written and verbal communication skills in English Well-presented, self-motivated, and a collaborative team player This is a fantastic opportunity More ❯
to learn product details quickly. Excellent communication and interpersonal skills for effective customer interaction. Proven problem-solving capabilities and a customer-focused mindset. Proficiency in using CRM systems and MicrosoftOffice tools. A proactive and organised approach to managing workload and priorities. Job Offer A competitive salary in the range of 33,000 to 35,000 per More ❯
and customer service skills. Ability to use your own initiative and problem solve quickly and efficiently. Outstanding communication skills at all levels, both written and verbal. IT literate (MSOffice, Excel and Outlook). Benefits Competitive starting basic salary - £23,859 to £25,000 dependent on qualifications. Up to 10% discretionary bonus, annual. 23 days annual leave from More ❯
passed AVIXA CTS exams Have experience within Crestron DM and NVX, Crestron Toolbox Software for troubleshooting, Biamp Tesira, Q-SYS, Dante Level 1, (Ideally Level 2) Have experience in Microsoft Teams and Zoom Rooms (Crestron Flex, Crestron Mercury, Poly, Logitech) Have Zoom Integration Certification Have experience in Cisco Video Conferencing endpoint deployment Have excellent communication skills both verbal and … license Be trustworthy and honest Work well within a fast paced and pressurised environment Be a strong team player Have no barriers for SC clearance Have basic knowledge on MicrosoftOffice Working hours are Monday to Friday 8.30am to 5.30pm. Overtime will be required. Benefits include fantastic working environment, company vehicle, company laptop, company phone, employee assistance More ❯
Customer Service Centre Team Lead Location: Office based, Camberley (GU15 3YL) Job type: Full time, Permanent (4 days on/4 days off rotating Shift Pattern) Ref: 1589 The Service Desk team at our Camberley office are now looking for a Customer Service Centre Team Leader to drive our managed service offerings to a portfolio of … Public Sector and Enterprise level customers. This is a pivotal role that shapes our Service Desk division. It is an office-based role, operating on a 4 days on/4 days off shift pattern (rotating shifts, 7am-7pm/7pm-7am). The Service Desk is the beating heart of the Network Services organisation. They provide a … to work autonomously or as part of a team Effectively prioritise workload to meet targets SC, NPPV3 & Parliament security clearances, or the ability to obtain them Proficient in MSoffice tools Experience of using Remedy application Desirable Skills: ITILv4 Foundation Previous line management experience What we offer: A career at Telent can span sectors, roles, technologies, and customers More ❯