1 of 1 Microsoft Office Jobs in Coatbridge

1st Line IT Support Technician Location: Office based in Coatbridge, ML5 4EY. Occasional site visits when required, Salary: £25,500 per annum + benefits Contract: Full Time, Permanent Benefits: 32 days annual leave inclusive of Bank Holidays, Pension scheme, Free car park About us: BrightSkye are your friendly Glasgow based IT Support partner that will make technology work … first line support for hardware, software, and network-related issues via phone and ticketing system. Perform troubleshooting on desktops, laptops, mobile devices, printers, and peripheral equipment. Support users with Microsoft Office 365 applications, including Outlook, Teams, and SharePoint. Utilise remote desktop tools to assist users with offsite or remote support needs. Log, track, and resolve incidents and … setting up hardware and accounts. Contribute to IT documentation and knowledge base development. Knowledge, Skills & Experience: Essential: Good understanding of Windows 10/11 operating systems. Familiarity with Office 365 and common desktop applications. Basic understanding of network concepts such as DNS, DHCP, and IP addressing. Proficient in using remote support tools. Experience with IT ticketing systems. Excellent More ❯